Raisa Montgomery
Miami,FL
Summary
Motivated, detail oriented administrative assistant with years of experience, capable of handling duties relating to front desk reception, office management, billing and invoicing and vendor relationship management.
Overview
4
4
years of professional experience
Work History
Legal Receptionist
Garcia And Qayum Law Group
12.2022 - Current
- Welcomed clients and visitors upon arrival at reception
- Answered, screened and forwarded calls to the respective person in a professional manner
- Scheduled and confirmed appointments
- Directed the flow mail, and deliveries to reach the intended recipients
- Ordered and replenished office supplies
- Assisted with copying, scanning, faxing, emailing and note taking.
Passenger Service Agent
Alaska Airline
01.2022 - 12.2022
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
- Provided exceptional customer service to passengers, addressing concerns and resolving issues.
- Checked in luggage and confirmed all carry-on items met federal guidelines.
- Announced flight status updates and information about gate changes over PA system.
Front Desk Agent
Victor Hotel
03.2019 - 01.2022
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Collected room deposits, fees, and payments.
- Answered customer telephone calls promptly and appropriately handled needs.
- Used internal software to process reservations, check-ins and check-outs.
Education
Associate of Science - Paralegal Studies
Broward College
Fort Lauderdale, FL2025
High School Diploma -
Instituto Comercial Panama
Panama City, Panama 12.2009
Skills
- Computer Skills: Microsoft Word, Excel and QuickBooks
- Languages: Spanish and English
- Administrative Support
- Executive Calendars
- Familiar with Family Law and Immigration Services
Timeline
Legal Receptionist
Garcia And Qayum Law Group
12.2022 - Current
Passenger Service Agent
Alaska Airline
01.2022 - 12.2022
Front Desk Agent
Victor Hotel
03.2019 - 01.2022
Associate of Science - Paralegal Studies
Broward College
High School Diploma -
Instituto Comercial Panama
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