Raisa Reyes
Brooklyn,NY
Summary
Resourceful outreach coordinator with 8 years of experience coordinating and monitoring community outreach activities. Develops and executes outreach strategies and action plans based on organization objectives and client priorities with goal of increasing company visibility. Strong focus on building and maintain positive relationships with clients through effective communication and engagement initiatives. Gathering feedback from clients to improve services and tailor future events to their needs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Outreach and Client Events Coordinator
Ali Forney Center
01.2022 - Current
- Supervise Outreach Specialists and outreach interns; manage outreach shifts and scheduling
- Lead the Outreach Team by making clinical decisions for the team and ensuring that all youth receive the necessary assessments and referrals for emergency housing, food and health care
- Coordinate outreach information regarding STIs, HIV prevention, PEP, and PrEP
- Conduct outreach via social media sites
- Attend weekly treatment planning meeting, Outreach Team staff meeting, and individual supervision
- Compile data for monthly reports and other reporting purposes as requested by supervisor.
- Plan, organize, and execute client events, workshops, conferences, and other relevant activities
- Coordinate logistics, including venue selection, catering, and audio-visual setup
- Work with internal teams and external vendors to ensure smooth event operations
Outreach Coordinator
Ali Forney Center
02.2017 - 01.2022
- Supervise Outreach Specialists and outreach interns; manage outreach shifts and scheduling
- Lead the Outreach Team by making clinical decisions for the team and ensuring that all youth receive the necessary assessments and referrals for emergency housing, food and health care
- Coordinate outreach information regarding STIs, HIV prevention, PEP, and PrEP
- Conduct outreach via social media sites
- Attend weekly treatment planning meeting, Outreach Team staff meeting, and individual supervision
- Compile data for monthly reports and other reporting purposes as requested by supervisor.
Outreach Specialist
Ali Forney Center
02.2016 - 02.2017
- Collaborate with street outreach team to engage LGBTQ homeless youth at gathering spots, connecting them to services.
- Identify and enroll at-risk youth, focusing on those exposed to assault and violence.
- Conduct internet-based outreach via social media for AFC services, educating on dating violence and HIV prevention.
- Build relationships with schools and organizations through events, trainings, and informational groups.
- Escort clients to appointments, conduct intake assessments, crisis counseling, and facilitate psychoeducational groups.
- Attend meetings and compile data for reports.
Youth Counselor
Ali Forney Center
04.2015 - 02.2016
- Monitored and supervised youth in program to provide a safe, clean and secure environment
- Provided personal behavioral counseling and referrals
- Facilitated groups or activities as needed
- Prepared and supervised meals
- Documented daily services, maintained client charts, progress notes, and group notes
- Communicated with treatment team, IT and Facilities, and program supervisors
- Attended mandatory staff meetings and regular supervision
Education
Bachelors of Arts in Psychology -
State University of New York College at Buffalo
Buffalo, NY05.2014
Skills
- Database Management
- Outreach Initiatives
- Capacity Building
- Event Coordination
- Partnership Development
- Program Management
- Program Development
- Community Engagement
- Social Media Management
- Creative Problem Solving
- Client Needs Assessments
- Staff Oversight
Certification
- High Performing Managers Initiative Training
Languages
Spanish
Native or Bilingual
Timeline
Outreach and Client Events Coordinator
Ali Forney Center
01.2022 - Current
Outreach Coordinator
Ali Forney Center
02.2017 - 01.2022
Outreach Specialist
Ali Forney Center
02.2016 - 02.2017
Youth Counselor
Ali Forney Center
04.2015 - 02.2016
Bachelors of Arts in Psychology -
State University of New York College at Buffalo
- High Performing Managers Initiative Training
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