Hi, I’m
Raisa Zaman
Loganville,GA
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
5
years of professional experience
1
Certification
Work History
WalmartPlano, TX
Team-Lead
10.2019 - 03.2021
Job overview
- Provided superior training and leadership to teams to improve performance and assist team members in meeting their goals
- Hired, trained, and mentored staff to maximize effectiveness
- Assisted the manager with the day-to-day operations, such as developing, analyzing, and implementing staffing, organizing, and scheduling.
T BankAddison, TX
Teller
01.2018 - 10.2019
Job overview
- Completed highly accurate, high-volume money counts using both manual and machine-driven methods
- Followed all procedures involving financial and customer information to avoid possible data breaches and problem-solving
- Used my excellent interpersonal and communication skills to build and strengthen customer relationships.
University of Texas at DallasRichardson, TX
Administrative Assistant to the President (Internship)
05.2016 - 10.2016
Job overview
- Created and updated physical records and digital files to keep current, accurate, and compliant documentation
- Scheduled meetings on a daily and weekly basis with external clients
- Provided excellent administrative support to office staff, promoting office operations excellence.
Education
GEORGIA STATE UNIVERSITY
Bachelor of Computer Information Systems
07.2024
University Overview
- 3.5 GPA
Skills
- Performance Monitoring
- Documentation and Reporting
- Cash Handling
- Team Supervision
- Mentoring
- Work Planning
- Leadership
- Problem-Solving
- Conflict Resolution
- Call Center Operations
- Teamwork and Collaboration
- Leading Team Meetings
- Verbal and Written Communication
- Overseeing Daily Activities
Activities
- Fluent in Bangla, Hindi, Urdu, and English.
- Bravo Female Sergeant of the Year.
- Ran for the City of Plano Council Manager.
Languages
English
Native/ Bilingual
Bengali
Native/ Bilingual
Hindi
Full Professional
Urdu
Full Professional
Certification
- Content Marketing Certificate - 2023
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Team-Lead
Walmart
10.2019 - 03.2021
Teller
T Bank
01.2018 - 10.2019
Administrative Assistant to the President (Internship)
University of Texas at Dallas
05.2016 - 10.2016
GEORGIA STATE UNIVERSITY
Bachelor of Computer Information Systems
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