Raja Dutta
Troy,USA
Summary
Seasoned Global Client Partner with a proven track record at Tata Consultancy Services, specializing in client account management and leadership. Excelled in securing multi-million-dollar deals and expanding services, demonstrating exceptional skills in consulting, business transformation, and strategic sales planning. Expert in fostering client relationships and driving global delivery excellence.
Overview
29
29
years of professional experience
Work History
Global Client Partner - Automotive and Manufacturing
Tata Consultancy Services
Michigan
01.2007 - Current
- Responsible for an entire team to ensure client satisfaction, efficient and successful client delivery, and solution management for various IT clients
- Led and won several multi-million-dollar deals enhancing client relationship management by leveraging technology to advance own sales process
- Led and won consulting deals like global next gen Contact Center business transformation, Warranty convergence, Commerce and after sales, Global service delivery platform (GSDP), PLM data analytics
- Blueprinting, PoC’s, Innovation Day, workshops strategy
- Managing large global client’s relationship
- Spearhead the expansion of services into various whitespaces
- Trained and maintained a team of diverse skills ranging from presales lead, delivery managers, consultants, and technical team
- Led and won deals across various technologies
- Showcased products and service offerings by presenting and leading all client meetings
- Monitor and report on all market trends and competitor activities to identify opportunities for growth
Project Leader
Hexaware Technologies Limited
Mumbai, India
01.1998 - 01.2007
- Responsible for building and managing high performance teams, coordinating with offshore developers, and clients
- Completed several reviews with the design teams to identify any gaps in design which had to be communicated via status reports to the customer
- Estimated the value of the work and publish the development plan in accordance with deadlines
- Final review of all code and primary project manager
Faculty
TULEC Computer Education
Mumbai, India
01.1996 - 01.1998
- Developed and instituted all training activities for several corporations, students, end-users for a wide variety of software disciplines
Education
Masters of Statistics -
Institute of Science
Nagpur, India01.1996
Bachelor of Science - Statistics
Institute of Science
Nagpur01.1994
Skills
- Client account management
- Pre-sales
- Financial forecasting
- New Business Development
- Sales Strategic planning
- Consulting and Business transformation
- Opportunity identification
- Global delivery
- Leadership
- Operational efficiency
- Client acquisition
- Service Level Agreements
- Demand forecasting
- Consultative Sales
Training
- Time management
- Program management
- Negotiation skills
- Power messaging
- Estimation techniques
- Project costing
Timeline
Global Client Partner - Automotive and Manufacturing
Tata Consultancy Services
01.2007 - Current
Project Leader
Hexaware Technologies Limited
01.1998 - 01.2007
Faculty
TULEC Computer Education
01.1996 - 01.1998
Masters of Statistics -
Institute of Science
Bachelor of Science - Statistics
Institute of Science
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