Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Rajan Bhanot

Oakley,CA

Summary

Technical professional well-versed in troubleshooting and maintaining complex systems. Proven ability to address and resolve technical issues promptly, ensuring seamless operations. Focused on team collaboration and achieving results, adaptable to changing needs, and proficient in diagnostic and repair techniques. Reliable and resourceful with excellent problem-solving abilities.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Pro (Level 3 Technician)

AAA Smart Home
05.2021 - Current
  • Trained new Pro and help another pro regarding there jobs.
  • Alarm.com products and many more products installers.
  • Hardwire / Wireless security sensors take over.
  • Security sensors, Zware products and Thermostat installation.
  • Home automation, Set up analytics rule.
  • Cross functional teamwork with inventory and distribute parts to Pro’s.
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Created user accounts and assigned permissions.
  • Tested new hardware prior to deployment with Beta testing team.
  • Work and resolve high escalation jobs.
  • Install and support AAA Executive's resident and there service calls.
  • Act as backup lead during leads absence.
  • Recondition out of commission item for company and recovery of products.

Security Technician

ADT Security
12.2020 - 05.2021
  • Exceeded annual performance targets consistently throughout tenure as a Level 3 Technician, earning recognition from management for outstanding contributions.
  • Improved client satisfaction with timely troubleshooting and repair of faulty alarm systems.
  • Increased system reliability by performing regular testing on alarm components, identifying issues before they escalated into larger problems.
  • Collaborated with sales team to provide accurate estimates for system installations, ensuring budget adherence and customer satisfaction.
  • Reduced false alarms by conducting thorough inspections and maintenance of security equipment.
  • Responded to maintenance calls and troubleshot devices.

Alarm Installation Technician

AAA Smart Home
01.2020 - 12.2020
  • Alarm.com products and many more products installer.
  • Hardwire security sensors take over.
  • Wireless security sensors take over.
  • New security sensors and system installation.
  • Z-wave products take over and new Installation.
  • Thermostats and Camera installation.
  • Set up analytics rule.

Store Manager

Four Corners Pizza and Pasta
02.2017 - 09.2019
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Planning menus, and safety guidelines.
  • Ordering supplies, Recruiting, training and supervise staff.
  • Completed point of sale opening and closing procedures.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.

Production Technician / Quality Control specialist

Meyer Sound Lab
07.2006 - 02.2017
  • Final inspection and Incoming materials meet agreed standards.
  • Troubleshot equipment malfunctions quickly to minimize disruptions in production schedules.
  • Trained new team members on equipment operation, safety protocols, and company policies, fostering a skilled workforce.
  • Production Assembly mechanical and electronics.
  • Cabinet manufacturing.
  • Horn, amplifier or various high-end commercial grade auditorium and stadium speakers.
  • FMEA and PFMEA of speakers and amplifies field failures.
  • R&D for new development and prototype.
  • Electronic testing.
  • Ensure that incoming raw materials agreed standards.
  • Routine inspections and rejecting unsuitable items.

Event Planner

Flamingo Banquets
03.2007 - 10.2014
  • Increased event attendance by developing strategic marketing campaigns and engaging promotional materials.
  • Meet client expectations. Negotiated and booking venues.
  • Coordinated with participating vendors during event planning.
  • Adapted quickly to unforeseen circumstances or changes in the event landscape, implementing contingency plans as needed.
  • Performed event coordination for larger parties and gatherings.
  • Performed face-to-face meetings to finalize contract for services and event details.
  • Collaborated with cross-functional teams to ensure cohesive event messaging and branding alignment.

Education

Diploma - Architectural Assistantship

Punjab State Board Technical Education
01.1999

Skills

  • Security system installation
  • Install Projector, TV wall mounting, In wall cable run, network and speaker system set up
  • Trained another and help
  • Quality control technician / inspector
  • Electronic tester experience
  • Production technician experience
  • Assembly mechanical and electronics
  • R&D for new development prototype
  • Final inspection and Incoming materials meet agreed standards

Certification

California State Food Safety Manager (Valid Till 2021) 2017

Languages

English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Pro (Level 3 Technician)

AAA Smart Home
05.2021 - Current

Security Technician

ADT Security
12.2020 - 05.2021

Alarm Installation Technician

AAA Smart Home
01.2020 - 12.2020

Store Manager

Four Corners Pizza and Pasta
02.2017 - 09.2019

Event Planner

Flamingo Banquets
03.2007 - 10.2014

Production Technician / Quality Control specialist

Meyer Sound Lab
07.2006 - 02.2017

Diploma - Architectural Assistantship

Punjab State Board Technical Education

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