Rajan Chopra
Business Development & Strategic Partnerships
Austin,TX
Summary
I am currently an Account Manager with GoDaddy Social managing over 270 small business accounts. Gifted in building genuine customer relationships, strategic planning, and driving increased incremental revenue through introducing new products and communicating potential ROI. Demonstrated strong track record of success in highly competitive and uncertain market setting. High-level leadership qualities and excellent communications skills enabled achievement of challenging goals.
Overview
4
4
years of post-secondary education
7
7
years of professional experience
Work History
Account Manager
GoDaddy
Austin, TX
06.2019 - Current
- Operate as lead contact to 270+ small businesses
- Build, maintain, and retain customers through forming genuine relationships
- Work cross-departmentally to ensure client needs are exceeded
- Collaborate with management to transform internal processes and improve product offering
- Analyze data to communicate key metrics and areas of opportunity to internal and external stakeholders
- Developed highly profitable pipeline based on multiple sales penetration techniques.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
Content Specialist
GoDaddy
Austin, TX
12.2018 - 06.2019
- Manage social media strategy for 210 small businesses
- Design content to create awareness for respective clients
- Create, schedule, write copy for Facebook, Twitter, Instagram
- Organize recreational team building activities
Co-Founder & Manager
Tipsi Monkey
Bartlett, IL
12.2011 - 12.2016
- Manage 10-15 employees through curating inclusive culture, learning their strengths/weaknesses, and thorough training
- Achieve steady 8-10% annual increase in sales via business model enhancement
- Create social media pages and implement marketing strategies to build following and engagement
- Organize events with partnerships that appealed to local community – Ladies night, Open mic, Live music, etc.
- Maintain daily/weekly inventory and staying below food/liquor costs
- Quality control of all items coming in from various vendors
Education
Business Degree - undefined
Hotelschool the Hague
01.2014 - 01.2018
Skills
Business DevelopmentChange Management
Contract Negotiation
Team Development
Strategic Marketing
Process Innovation
SalesStrategy DevelopmentRelationship Building
Account Management
CRM Systems
Forecasting Abilities
Upselling
New Account Creation
References
Tim Bushnell Team Manager, GoDaddy
tim.bushnell@godaddy.com
512.277.4872
Jordan Krause Team Lead, GoDaddy
jordan8543@godaddy.com
830.591.4696
Accomplishments
- #1 ranked Account Manager | June 2020
- #2 ranked Account Manager | Sept. 2020
- #5 overall Account Manager | all 2020
- Collaborated with team of 15 in the development of better internal process to improve customer experience | Mar - Oct 2020 / Jan 2021
Timeline
Account Manager
GoDaddy
06.2019 - Current
Content Specialist
GoDaddy
12.2018 - 06.2019
Business Degree - undefined
Hotelschool the Hague
01.2014 - 01.2018
Co-Founder & Manager
Tipsi Monkey
12.2011 - 12.2016