Rajani Nagarajan
Portland
Summary
Dynamic HR professional with extensive experience at Neeyamo Enterprise Solutions, excelling in employee onboarding and process improvement. Proven ability to enhance operational efficiency through automation and meticulous data reconciliation. Strong vendor management and problem-solving skills, ensuring seamless service delivery and compliance in fast-paced environments.
Overview
3
3
years of professional experience
Work History
SR. HR SERVICE DELIVERY PARTNER
Neeyamo Enterprise Solutions Pvt Ltd
Chennai
05.2011 - 09.2013
- Involved in the complete life cycle management of partners' employees, ranging from onboarding, manpower database reports, employee separation management, and payroll inputs.
- Specialized in structuring complete manpower database reports for the client, including tracking of transfers, resignations, and new joiners.
- Liaised with vendors for pre-employment verification and medical check-up of the client's employees.
- Coordinated with the recruitment team and onsite HR for smooth and successful onboarding across India.
- Responsible for the maintenance of employees' personal files, both physical and electronic, and the creation of offer and transfer letters.
- Worked with Client Managers for annual performance reviews for all employees and letter disbursement.
- Responsible for reconciliation of employees' personal data and payroll inputs
- Identified process improvements via automation for streamlining the onboarding processes, liaising with the IT team to create a user interface for the tools developed.
- Brainstorm and fan out methods to reduce man-hours, ensuring error-free service delivery.
- I worked with the client and the zonal HR manager on understanding their requests and carrying out the processes according to the scope of work defined.
- Ensured smooth and seamless operational delivery for the client as per the SLA.
- Supervised and trained new joiners to the team on the respective services delivered.
- Prepared monthly attendance, absenteeism of team members.
- Assisted in the creation of documentation for an efficient delivery model (process maps, desktop procedures, and SLAs).
- Responsible for achieving and maintaining internal quality compliance.
HR ASSOCIATE
Kelly Services (Deputed to Sutherland Global Services)
Chennai
06.2010 - 05.2011
- Handled the complete life cycle of recruitment, starting from understanding the need, sourcing the candidates, handling the interview process, rolling out offers, and ensuring that candidates join at the right time.
- Follow up with the project leads and candidates to conduct the technical interview.
- Conducted pre-screening and HR round of interviews.
- Managed the outstation hiring and relocation process for all outstation candidates.
- Negotiated and closed offers at the defined company ranges.
- Recruited through cost-effective channels, like reference generation and professional networking.
- Capable of reaching out to passive candidates, and turning them into prospective hires.
- Generated offer letters for new joiners, carried out the joining formalities, and coordinated with the candidates until they get on board.
Education
Master of Business Administration - Human Resource & Marketing
SRM UNIVERITY
CHENNAI, INDIA01.2010
Bachelor of Science - Plant Biology & Biotechnology
ETHIRAJ COLLEGE FOR WOMEN
CHENNAI, INDIA01.2008
Skills
- Proficient in the Microsoft Office suite
- Task prioritization
- Attention to detail
- Data reconciliation
- Senior management-facing skills
- Handling sensitive data
- Vendor management
- Problem-solving skills
- Quality management processes
- Process improvement
- Employee onboarding
Accomplishments
- Received 'Quality Pundit Award' twice for delivering highest consistence performance in quality parameters.
- Received 'WOW Award' for going above and beyond call of duty.
- Received 'Kudos' from manager for exceptional performance.
- Certified internal auditor in ISO 9001: 2008 and ISO 27001: 2005 and have been a part of internal-auditing team in organizational level and have facilitated projects to maintain quality and information security management system.
Personal Information
- Date of Birth: 05/29/88
- Gender: Female
- Nationality: Indian
Timeline
SR. HR SERVICE DELIVERY PARTNER
Neeyamo Enterprise Solutions Pvt Ltd
05.2011 - 09.2013
HR ASSOCIATE
Kelly Services (Deputed to Sutherland Global Services)
06.2010 - 05.2011
Master of Business Administration - Human Resource & Marketing
SRM UNIVERITY
Bachelor of Science - Plant Biology & Biotechnology
ETHIRAJ COLLEGE FOR WOMEN
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