RAJAN J KANNATH
Des Plaines,IL
Summary
Results-focused, Versatile and Innovative management professional offering 15 years of progressive leadership experience in a Medical Imaging- trauma level-I / Teaching facility. Skilled at seeing the "big picture" while still also focusing on the details. Determined to cut costs without impacting the quality of products and services. Reliable team player committed to building high-performing teams.
Overview
27
27
years of professional experience
Work History
Coordinator PACS/RIS Support
Advocate Health Care - Lutheran General Hospital
Park Ridge, IL
10.1999 - Current
- Coordinate Radiology Informatics work flow including Staffing, Payroll, monitoring overtime, establish operational objectives, work plans and delegate assignments, Resolve issues related to work flow, patients and staff.
- Work as a team with internal and external staff, physicians, customers and management. Coordinate work between multiple departments.
- Organized the department in accordance with administrative guidelines in order to provide effective and efficient services to meet customer needs Encouraged creative thinking, problem solving, and empowerment as part of the management group to improve morale and teamwork.
- Providing proactive technical administration, planning, coordination, documentation.
- Monitor employee work and develope improvement plans. Closely collaborated with management team to make necessary improvements and meet department goals. Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
- Established and oversaw implementation of an effective budgeting and accounting system that improved efficiency and reduced costs.
- Follow-through on all critical inter-departmental escalations to increase customer satisfaction.
- Responsibilities include day to day PACS / RIS support operations, participate in PACS projects, perform workflow analysis to improve service quality, and advice management on strategic planning and implementation.
- Responsibilities also include analyzing system generated billing dumps for error proofing and provide PACS/RIS support to all medical imaging services such as CT, MRI, US, Women's imaging, Bone Density (DEXA) and Diagnostic X-Ray.
- Provide support for voice recognition system, study archiving, auto-routing, and pre-fetching of images, cross matching exam records or patients.
- Monitor system interface, system usage, error logs, and system performance characteristics. Provides first line support to application level problems and questions.
- Daily monitoring of scheduled jobs, using monitoring tools; Daily monitoring of scheduled backup/archival software.
- Notifying the Vendor of any problems and working collaboratively to solve those problems.
- Adding/Changing/Deleting users on PACS, including adding new users to PACS database, putting new users into appropriate user groups, granting appropriate database privileges, changing user profiles, deleting users; and maintaining appropriate documentation for all PACS users management functions.
- Monitoring unmatched studies; Correcting studies using back-end utilities.
Education
MBA - Commerce/Accounting
M.S. University of Baroda
1992
BBA - Commerce/Accounting
M.S University of Baroda
11.1989
Skills
- Cost reduction strategies
- Project planning and development
- Process improvement
- Quality assurance and control
- Organized
- Unsurpassed work ethic
- Results-oriented
- Dependable
- Finance background
- Work flow planning
- Detail-oriented
- Superb time management skills
Timeline
Coordinator PACS/RIS Support
Advocate Health Care - Lutheran General Hospital
10.1999 - Current
MBA - Commerce/Accounting
M.S. University of Baroda
BBA - Commerce/Accounting
M.S University of Baroda