Rajeanae Jackson
Amazing Lash Studio
Mahwah,NJ
4
years of professional experience
Personable and dedicated professional with a solid foundation in customer relations. Looking to transition into new field. Utilizing operational management, strategic planning, and team leadership skills.
Work History
Operations Manager
1 Year 3 Months- Coordinated scheduling, client communication, and administrative support to enhance business operations in a fast-paced service environment
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Monitored compliance with health and safety regulations, maintaining studio standards and protocols.
- Maintained professionalism and discretion when handling client information and internal business operations
- Led social media content creation and marketing support to improve engagement and brand visibility
- Analyzed customer feedback to identify areas for service improvement and operational enhancements.
- Led team meetings to foster communication, engagement, and collaborative problem-solving among staff members.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Assistant Teacher / Head Counselor
1 Year 3 Months- Aided leadership in implementing structured programming and ensuring seamless daily operations
- Strengthened communication, organization, and problem-solving skills in a high-responsibility setting
- Engaged students in hands-on learning experiences to enhance understanding of concepts.
- Communicated regularly with parents about student performance and classroom activities.
Social Media Marketer
1 Year 6 Months- Developed and managed social media content across multiple platforms, enhancing brand engagement and awareness
- Coordinated event planning and logistics, executing content to support successful event outcomes
- Conducted market research to identify trends and inform content creation strategies.
- Engaged with online communities, fostering relationships and addressing customer inquiries promptly.
Education
Business Administration - Marketing
Skills
Scheduling & Calendar Coordination
Administrative support
Team operations
Communication & Stakeholder Support
Social media management
Marketing engagement
Event coordination
Microsoft Office
Google Workspace
Canva Suite
Mindbody
Zenoti
Timeline
Operations Manager
Amazing Lash Studio
10.2024 - 01.2026Read More
Assistant Teacher / Head Counselor
Calvary Learning Center
06.2023 - 09.2024Read More
Social Media Marketer
YourDreamWall
02.2022 - 08.2023Read More
Bergen Community College
Business Administration from Marketing
Read More