Summary
Overview
Work History
Education
Skills
Timeline
Manager

RAJENDRA RAMKALAWAN

Queens,NY

Summary

Dynamic manager with a proven track record at Infiniti Supplies, excelling in team leadership and customer engagement. Enhanced operational efficiency and safety standards while resolving conflicts and boosting employee morale. Skilled in time management and decision-making, fostering a productive environment that elevated customer satisfaction and service quality.

Overview

10
10
years of professional experience

Work History

Manager

Infiniti Supplies
04.2024 - 01.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Sales Associate

Pinterest
03.2021 - 06.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.

Facility Manager

Pcom
10.2014 - 03.2020
  • Supervised staff of 8 in day-to-day activities.
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Maintained inventory and ordered supplies to keep facility resources readily available.
  • Evaluated facility operations and personnel for safety and health regulations compliance.
  • Streamlined operations, coordinating with multiple departments to ensure seamless facility management processes.
  • Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
  • Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.

Education

GED -

Sunny Queens Etc
Archer Ave Jamaica Ave
08-2016

Skills

  • Customer Engagement
  • Team leadership
  • Time management
  • Decision-making

Timeline

Manager

Infiniti Supplies
04.2024 - 01.2025

Sales Associate

Pinterest
03.2021 - 06.2022

Facility Manager

Pcom
10.2014 - 03.2020

GED -

Sunny Queens Etc
RAJENDRA RAMKALAWAN