TEVON CALLAHAN
TEMPLE HILLS,USA
Summary
Seasoned Parts Counter Person with deep understanding of automotive parts and inventory management. Possess strong knowledge in parts identification, sourcing, and distribution based on customer requirements. Demonstrated ability to maintain efficient workflow while ensuring high-quality service. Made significant contributions towards reducing lead times and improving customer satisfaction in previous roles.
Overview
10
10
years of professional experience
Work History
Parts Counter Person
Passport - Infiniti Of Suitland
Suitland, Maryland
12.2024 - 11.2025
- Assisted customers in selecting parts and accessories to meet their automotive needs.
- Maintained comprehensive knowledge of parts catalog to provide accurate information to customers.
- Processed returns and exchanges efficiently, minimizing customer wait times.
- Collaborated with service department to streamline parts requisition for repairs.
Automotive Technician
Mercedes - Benz
Arlington, USA
09.2020 - 08.2024
- Diagnose complex automotive issues, ensuring timely and accurate repairs.
- Enhance vehicle performance through precise maintenance and upgrades.
- Collaborate with the team to improve service efficiency and customer satisfaction.
- Utilize advanced diagnostic tools to identify and resolve mechanical problems.
- Maintain detailed records of repairs, contributing to streamlined operations.
Front Desk Manager
Vida Fitness
Washington D.C, USA
02.2016 - 03.2020
- Boosted front desk efficiency by optimizing inventory control and sales analysis.
- Enhanced customer satisfaction by streamlining service protocols at the front desk.
- Managed complex scheduling and billing, ensuring accuracy and client trust.
- Led a team to analyze and revamp workflow, increasing desk operations efficiency.
- Trained and supported 15+ staff, fostering a collaborative and efficient work environment.
Education
LINCOLN COLLEGE OF TECHNOLOGY
COLUMBIA, MD09.2022
Associate Degree -
College of Southern Maryland
LA PLATA, MD07.2015
Skills
- Time management
- Conflict resolution
- Leadership
- Critical thinking
- Organizational skills
- Multitasking
Timeline
Parts Counter Person
Passport - Infiniti Of Suitland
12.2024 - 11.2025
Automotive Technician
Mercedes - Benz
09.2020 - 08.2024
Front Desk Manager
Vida Fitness
02.2016 - 03.2020
LINCOLN COLLEGE OF TECHNOLOGY
Associate Degree -
College of Southern Maryland