Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Retail Specialist I
Alcoholic Beverage Control
07.2022 - Current
Demonstrated exceptional leadership and operational proficiency by efficiently managing opening to closing responsibilities.
Improved customer satisfaction by providing personalized assistance and product recommendations.
Ensured a clean, organized store environment to enhance the shopping experience.
Used in-store system to locate inventory and place special orders for customers.
Listened to customer needs and desires to identify and recommend optimal products.
Handled returns and exchanges professionally, ensuring customer satisfaction remained a priority during these interactions.
Enhanced store reputation through friendly interactions with customers from diverse backgrounds.
Managed efficient cash register operations.
Assistant Manager
Continental Wine And Liquor
06.2011 - Current
Managed balance sheet report and deposit money into ATM machine.
Oversaw and maintained optimal levels of beer, wine, and liquor inventory.
Managed DC Lottery Scratchers inventory levels to minimize stockouts.
Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Facilitated clear communication between employees and upper management through regular meetings and updates.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Improved customer satisfaction by addressing and resolving complaints promptly.
Education
Master of Arts - Humanities And Social Sciences in Economics
Tribhuvan University
Public University In Kirtipur, Nepal
11.2003
Bachelor of Arts - Demography And Population Studies
Tribhuvan University
Public University In Kirtipur, Nepal
03.2003
Bachelor of Arts - Mathematics, Economics,Sociology & Nepali Litr.
Tribhuvan University
Panini Multipul Campus, Arghakhanchi
02.1997
Associate of Applied Science - Humanities & Social Science in Economics And Math
Tribhuvan University
Panini Multiple Campus ,Arghakhanchi Nepal
03.1992
High School Diploma -
Jana Jyoti Madhyamik Vidyalaya
Arghakhanchi ,Chutrabesi Nepal
08.1990
Skills
Store Policies and Procedures
Store Operations
Documentation and Reporting
Team Leadership
Time Management
Inventory and Stocking
Decision Making
Product Knowledge
Computer Literacy
Store Organization
Flexible
Team Cooperation
Safety and Cleanliness Standards
Order Management
Advance Mathematics
Languages
English
Full Professional
Nepali
Native or Bilingual
Hindi
Professional Working
Timeline
Retail Specialist I
Alcoholic Beverage Control
07.2022 - Current
Assistant Manager
Continental Wine And Liquor
06.2011 - Current
Master of Arts - Humanities And Social Sciences in Economics
Tribhuvan University
Bachelor of Arts - Demography And Population Studies
Tribhuvan University
Bachelor of Arts - Mathematics, Economics,Sociology & Nepali Litr.
Tribhuvan University
Associate of Applied Science - Humanities & Social Science in Economics And Math
Lead Sales Associate at VA ABC Virginia Alcoholic Beverage Control AuthorityLead Sales Associate at VA ABC Virginia Alcoholic Beverage Control Authority