Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Generic

Rajesh Kumar

Bangalore

Summary

Accomplished Senior Business Analyst / Product Owner with 12 years’ experience in Retail (Supply Chain, Manufacturing, E-commerce, FMCG) and US- Healthcare domains. Expertise in driving Retail execution for large CPG customers across multiple geographies. Lead business & digital transformation initiatives leveraging technology-based solutions. Proven track record of building long-term alliances with stakeholders.

Overview

13
13
years of professional experience

Work History

Sr. Specialist

LTIMindtree Ltd
12.2020 - Current
  • Project 1: Unilever [Vxceed- Xnapp DMS/SFA] CPG, Retail
  • Leading the project as Sr
  • Business Analyst in a large B2B marketplace engagement for a global CPG customer
  • Demonstration of the product capabilities and project scope to the upcoming markets
  • Modules- POS system, Warehouse mgmt., O2C, P2P, Trade promotion, Merchandising
  • Communicate client’s business requirements by constructing easy-to-understand data and process models
  • Documentation via writing Jira user stories / Acceptance criteria and actively participating in the progress of user stories
  • Created solutions prototype, process maps and implemented the solution for B2B marketplace
  • Map the Customer Journey and partner with the business in the co-creation of solutions that add business value
  • Liaise between business and cross-functional teams to ensure a mutual understanding of processes and applications
  • Closely working with the development team and QA team to ensure the smooth release of the localization requirements, new change requests and issue/bugs related to QA, UAT and Live environments
  • Conducted UAT testing with business users, participated in UAT planning and execution activities for business and operation participants
  • Outlined Distributor/seller’s role in the O2C journey, identify key interaction points on the seller/distributor platform, and implement O2C solution for order fulfillment for markets
  • Associated with multi principal platform where integration played a crucial part and facilitated the development of e-invoicing with government portal/portals
  • Actively participated in Scrum ceremonies
  • Project 2: Website Migration [Mondelez]
  • To modernize/migrate the digital platform for 19 Mondelez websites [Philadelphia] from existing Adobe & Sitecore to the modern technology – JAM stack framework & Contentful
  • Analyzed the website designs and finalized the components list – Templates and Components
  • Involved in API integration [Products listing] within websites
  • Created BRD for complete website modernization.

Senior Business Analyst

Accenture Pvt. Ltd
09.2018 - 12.2020
  • Project: Nestle [Newspage -DMS/SFA] CPG, Retail
  • Engaged with CXO level stakeholders to understand business requirement and define scope for challenging retail transformation programs across India, S.E
  • Asia for large CPG clients
  • Manage end-to-end solution implementation from initiation through to implementation and user adoption for Accenture NewsPage (DMS & SFA)
  • Lead product workshops, product demos and end user training
  • Authored details functional specs and user stories
  • Liaise with business and technical teams to arrive at a common understanding of process and applications
  • Solutioning involved designing the business process end to end and implementation of NewsPage on both DMS and SFA to suit the business process
  • Led the design & deployment of merchandizing solutions for a key FMCG client in S.E Asia geographies
  • Travelled on-sites for business requirements gathering and product demonstration activities.

Business Sys. Analyst

NTT Data Services, Dell
02.2016 - 09.2018

Business Analyst

McKesson
  • SPOC for Centegra Health Systems and Tenet Group of Hospitals, USA
  • Worked on multiple Healthcare applications - McKesson Information System –Paragon | McKesson -
  • Horizons | DR PACS | MUSE |Mosaic |Pen Rad| Pen Lung |CVIS (GE Centricity) |Horizon Radiology

Manager

Apollo Hospitals Enterprise Limited
06.2012 - 01.2016
  • T-system | Data captor | Physician clinician Hub (PCH)|
  • Managed Request Tasks, Service Requests, Change Management and Incident Managements along with
  • On-Call support to 4 Centegra Hospitals and Tenet group of hospitals perfectly as per TAT
  • Interacted with hospital’s clinical & non-clinical users of various applications and assisting them in resolving their raised issues and coordinating with third party vendors & raising Service Orders (SO) for their support in fixing technical issues/bugs
  • Led with the implementation team in configuring/building a new site in HIS applications and involved in providing post implementation support
  • Successfully completed end to end implementation of e-HIS (Med mantra) modules-
  • Laboratory, Radiology, Health checkup and Doctor and Wards in 9 Apollo Clinics (OP) and 5 Apollo
  • Hospitals (OP and IP) across Karnataka region
  • Involved in Requirement gathering, Process study, Gap Analysis, Product Demo, SRS, Master data collection, Master data preparation, Configuration, Training, Functional, Manual and UAT Testing, Go
  • Live and support.

Education

D.M.S (Doctorate - Management Studies

IIBS
2017

M.B.A - Healthcare

Apollo Institute of Healthcare Management
2012

B.Sc. - Biotechnology

DAVV
2010

Generative AI – Fundamentals, Coursera, 2024 - undefined

Certified Scrum Product Owner (CSPO) - undefined

Scrum Alliance
2024

CBAP training - undefined

Simplilearn
2018

Agile in IT training - undefined

2019

Skills

Product backlog management

User story creation

Requirements elicitation

Business analysis

Stakeholder collaboration

Product vision development

Roadmap strategy

User acceptance testing

Agile methodology

Scrum methodology

Product lifecycle management

Problem-solving

Work Preference

Work Type

Full Time

Work Location

On-SiteHybridRemote

Important To Me

Work-life balanceCompany CulturePaid sick leavePersonal development programsCareer advancement

Timeline

Sr. Specialist

LTIMindtree Ltd
12.2020 - Current

Senior Business Analyst

Accenture Pvt. Ltd
09.2018 - 12.2020

Business Sys. Analyst

NTT Data Services, Dell
02.2016 - 09.2018

Manager

Apollo Hospitals Enterprise Limited
06.2012 - 01.2016

Business Analyst

McKesson

D.M.S (Doctorate - Management Studies

IIBS

M.B.A - Healthcare

Apollo Institute of Healthcare Management

B.Sc. - Biotechnology

DAVV

Generative AI – Fundamentals, Coursera, 2024 - undefined

Certified Scrum Product Owner (CSPO) - undefined

Scrum Alliance

CBAP training - undefined

Simplilearn

Agile in IT training - undefined

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