Rajesh Saigal
North Ridgeville,OH
Summary
Accomplished Quality Manager and proven leader at Vitamix Corporation, adept in strategic thinking and continuous improvement, significantly enhanced product quality and customer satisfaction. Expert in team development and project management, led initiatives that streamlined processes and fostered a culture of WOW & operational excellence. Demonstrated expertise in problem-solving and continuous improvement methodologies.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Quality Manager
Vitamix Corporation
11.2019 - Current
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
- Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
- Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Improved quality processes for increased efficiency and effectiveness.
- Streamlined production processes by identifying areas for improvement and implementing corrective actions.
- Increased customer satisfaction through adherence to quality standards and customer requirements.
- Promoted a proactive approach to risk management within the organization, mitigating potential concerns before they escalated into larger issues.
- Led continuous improvement initiatives by actively seeking opportunities for process optimization and cost reduction.
- Mentored junior staff members in quality management principles, fostering professional growth among team members.
- Sorted product and provided expertise on non-conforming product requirements.
- Developed and deployed production control plans and created work instructions and procedures.
Associate Manager, Quality
Vitamix Corporation
04.2018 - 11.2019
- Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
- Remedied issues and conflicts among workers using negotiation and active listening.
- Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.
- Established strong relationships with key stakeholders, fostering collaboration and mutual support.
- Delivered comprehensive reports on key performance indicators, driving data-driven decision-making among leadership teams.
- Initiated process improvements based on thorough analysis of internal operations data resulting in enhanced productivity levels.
- Mentored and supported [Number] [Type] department employees to create strong workplace culture.
- Managed cross-functional projects, ensuring timely completion and alignment with company objectives.
- Mentored junior team members, contributing to their professional growth and skill development.
Quality Supervisor, Finished Goods
Vitamix Corporation
09.2012 - 04.2018
- Reduced customer complaints by addressing root causes of quality issues and driving continuous improvement initiatives.
- Directed and supervised [Number] employees involved in product inspection and quality control procedures.
- Enhanced product quality by implementing stringent inspection processes and providing comprehensive feedback to production teams.
- Oversaw department of [Number] by supervising daily operations, providing technical support and coordinating personnel.
- Established a culture of continuous improvement by regularly soliciting feedback from team members, recognizing their contributions, and implementing suggestions for process enhancements.
- Led regular team meetings to review performance metrics, identify areas of improvement, and develop action plans for progress.
- Optimized resource allocation, adjusting staffing levels and equipment utilization in alignment with production schedules and quality objectives.
Junior Quality Engineer
Vitamix Corporation
06.2011 - 04.2018
- Enhanced product quality by conducting thorough inspections and implementing corrective actions.
- Established and maintained a culture of quality by promoting best practices in design, manufacturing, and testing activities.
- Facilitated internal audits to evaluate the effectiveness of quality management systems and identified areas for improvement.
- Reviewed technical drawings, specifications, and work instructions to ensure accuracy and conformance with established standards.
- Collaborated with cross-functional teams to develop and implement effective quality control processes.
- Developed inspection plans for incoming materials, reducing the risk of incorporating substandard components into final products.
- Served as an essential point of contact for quality-related inquiries from both internal stakeholders and external customers, providing prompt and accurate information to resolve concerns effectively.
- Improved overall production yield by addressing non-conformance issues in a timely manner.
- Supported supplier evaluations and selection processes, ensuring the consistent delivery of high-quality materials for production use.
- Streamlined workflow efficiency by identifying areas for improvement in existing procedures.
Education
Bachelor of Science - Mechanical Engineering
Vasavi College of Engineering
Hyderabad, IN06-1993
Skills
- Team development
- Strategic thinker
- Customer satisfaction
- Employee Engagement
- Coaching and mentoring
- Continuous improvement
- Focus on Quality & Process Improvements
- Collaboration with peers and other departments
- Strive for Operational excellence
- Project management
Accomplishments
- Vitamix President's Award - 2009
- Vitamix Papa Barnard Award - 2016
- Quality SME for Oracle ERP Project 2014-2015
- Participant in the Workshop for the first Guiding Principles
- Assisted in creation & Implemented Quality Portals; FRACAS- 2014 and QDP-2023
Certification
- ASQ, CQA & CQE Certifications
Timeline
Quality Manager
Vitamix Corporation
11.2019 - Current
Associate Manager, Quality
Vitamix Corporation
04.2018 - 11.2019
Quality Supervisor, Finished Goods
Vitamix Corporation
09.2012 - 04.2018
Junior Quality Engineer
Vitamix Corporation
06.2011 - 04.2018
- ASQ, CQA & CQE Certifications
Bachelor of Science - Mechanical Engineering
Vasavi College of Engineering
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