Ra'Kaishia Smith
Adamsville,AL
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Grandview Medical Center
Birmingham, AL
09.2024 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Supported needs of 60+ residents under long-term care.
Server
Logan's Roadhouse
Leeds, AL
11.2023 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Supported needs of 2 person wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality.
Baker
Insomnia Cookies
Birmingham, AL
03.2022 - 10.2023
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
Cashier
Insomnia Cookies
Birmingham, AL
03.2022 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, while maintaining efficient busyness of store to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Education
High School Diploma -
Huffman High School
Birmingham, AL05-2021
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Catheter care
- Infection control standards
- Strong work ethic
- Exceptional customer service
- Cash handling
- Patience and empathy
Certification
- Infection Control Certificate(IC)-Various providers offer courses that certify knowledge in preventing the spread of infections within healthcare facilities.
Languages
English
Full Professional
Timeline
Patient Care Technician
Grandview Medical Center
09.2024 - Current
Server
Logan's Roadhouse
11.2023 - 02.2024
Baker
Insomnia Cookies
03.2022 - 10.2023
Cashier
Insomnia Cookies
03.2022 - 10.2023
High School Diploma -
Huffman High School