Product Service Specialist at Caterpillar, Inc., specializing in project management and data analysis. Achieved a 15% increase in customer satisfaction through innovative operational solutions. Proven ability to enhance teamwork and collaboration in cross-functional teams, driving significant results. Results-driven Product Service Representative recognized for high productivity and efficient task completion. Specialized in customer relationship management, product troubleshooting, and feedback analysis to enhance service offerings. Excel in communication, problem-solving, and adaptability, ensuring seamless interactions with clients and team members to achieve outstanding service outcomes.
Commercial Driver’s License (CDL) with Tripples, doubles, Hazmat, Tanker Endorsements.