Rakeasha Gillispie
Memphis,TN
Overview
9
9
years of professional experience
Work History
Member services representative
Memphis City Employees Credit Union
09.2019 - Current
- Managed daily transaction reconciliation and maintained communication with customers.
- Ensured compliance with security and operational guidelines.
- Exciting, high-volume inbound calls and finding.
- Performing clerical and administrative duties.
- Maintain records by working on multiple screens to ensure all customer information is entered in the database correctly.
Sales Associate
The UPS store
02.2019 - 08.2019
- Accurately entertaining information to produce domestic and international shipping documents.
- Resolved payment delinquencies for mailbox subscriptions and house accounts.
- Ensure accurate daily balancing of tender.
- Provide excellent customer service.
Bank Teller
Orion federal credit union
11.2016 - 02.2019
- Maintained comprehensive understanding of products and services to drive sales.
- Perform clerical and administrative duties.
- Engaged with customers during extended periods of standing.
Education
Business Marketing and Management
Southwest Tennessee Community College
01.2009
High School - undefined
North side High School
01.2008
Skills
Nearly ten years of experience in customer service and banking roles, strong written communication skills, proficient in the Microsoft Office Suite, internet browsers, and 10-key, excellent job performance both independently and in a team environment, excellent time management and organizational abilities, ability to prioritize and manage multiple tasks in a deadline-driven environment, outstanding customer service skills
Timeline
Member services representative
Memphis City Employees Credit Union
09.2019 - Current
Sales Associate
The UPS store
02.2019 - 08.2019
Bank Teller
Orion federal credit union
11.2016 - 02.2019
Business Marketing and Management
Southwest Tennessee Community College
High School - undefined
North side High School
Similar Profiles
Patrice PaynePatrice Payne
Lead Teller/Loan Officer at Memphis City Employees Credit UnionLead Teller/Loan Officer at Memphis City Employees Credit Union
Raquel GaonaRaquel Gaona
Teller at Tyler City Employees Credit UnionTeller at Tyler City Employees Credit Union
Lea LeonesLea Leones
Teller Associate/ Receptionist/Loan Operations Clerk at Long Beach City Employees Federal Credit UnionTeller Associate/ Receptionist/Loan Operations Clerk at Long Beach City Employees Federal Credit Union
Jimmieya BridgesJimmieya Bridges
Cashier at McAllister's DeliCashier at McAllister's Deli
Dee DickersonDee Dickerson
Wellness Coordinator at The Joint ChiropracticWellness Coordinator at The Joint Chiropractic