Rakeim Abdul

At the end of the ’21 year my son was diagnosed with Autism. With his autism my son struggles with his cognitive behavior, anxiety, speech, etc. This prevented us from enrolling him into daily child care because child care workers had difficulty trying to manage his needs and take care of other kids in the program at the same time. So to help our situation I decided to take time away from working until our family was able to get him the proper help and in to the right behavioral facilities. To supplement income I worked as a Uber Driver around my wife's work schedule. As of 2025 my son is now full-time in school, behavior therapy, and speech therapy giving me the opportunity to get back to working full-time and focusing on building a career. I’m grateful but more importantly excited to be back in the quest for work to help build towards the future of my family.

• Greeted customers and provided them with information about the rideshare service.
• Provided excellent customer service, including assistance with luggage and answering queries about the local area.
• Upheld a professional demeanor and appearance, reinforcing the company's brand standards.

• Greeted customers at arrival to build positive relationships and discuss vehicles.
• Analyzed customer needs to make suitable product recommendations and demonstrations.
• Facilitated efficient communication between sales team members and management personnel.
• Finalized documentation for contracts, purchase receipts, vehicle registrations, and dealer files.
• Ensured customer follow up by scheduling service appointments and providing contact information for further assistance.

• Planned routine operations and special projects under direction of operations manager.
• Monitored inventory levels, tracked orders and assisted with purchasing decisions.
• Troubleshot equipment problems, performed preventative maintenance, and scheduled needed repairs.
• Coordinated the delivery of products or services to customers in a timely manner.
• Answered phones and routed voicemails to respective employees.