Rakera Cotton
Walls,MS
Summary
Compassionate Patient Care Technician with extensive experience at Baptist Memorial Hospital, skilled in vital signs monitoring and phlebotomy. Enhanced patient satisfaction through attentive care and effective communication. Proven ability to train new staff, ensuring high-quality service delivery and a safe environment for patients. CPR certified and dedicated to improving patient outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Baptist Memorial Hospital
03.2024 - 07.2025
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assistant Teacher
Cornerstone Learning Center
11.2023 - 03.2024
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Monitored and reported student progress and development, offering mentoring as needed.
- Worked with teachers to design lesson plans and coordinate activities for classes.
Packager
Sephora Distribution Center
06.2023 - 10.2023
- Followed packing processes to increase speed and accuracy.
- Maintained a clean, organized workspace, adhering to company guidelines for hygiene and safety standards in the packaging area.
- Labeled packages with appropriate shipping information for accurate deliveries.
- Reviewed orders by inspecting labeling, packaging, and contents.
- Operated and maintained packaging equipment with focus on safety and productivity.
Certified Nursing Assistant
Methodist Healthcare
08.2023 - 09.2023
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Cashier
Walmart
08.2022 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Team Associate
Popeyes
08.2020 - 08.2022
- Collaborated with team members to maintain a smooth workflow during peak service hours, contributing to an efficient operation.
- Consistently maintained a positive attitude and strong work ethic, contributing to a high-performing team environment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Enhanced customer satisfaction by providing prompt, friendly service while accurately fulfilling food orders.
- Supported kitchen staff in daily operations, including prep work, cooking, and dishwashing as needed to ensure seamless service.
Education
No Degree - Health Sciences
Northwest Mississippi Community College
Senatobia, MS05-2023
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Phlebotomy techniques
Certification
- CPCT/A - Patient Care Technician/Assistant
- Certified phlebotomist
Timeline
Patient Care Technician
Baptist Memorial Hospital
03.2024 - 07.2025
Assistant Teacher
Cornerstone Learning Center
11.2023 - 03.2024
Certified Nursing Assistant
Methodist Healthcare
08.2023 - 09.2023
Packager
Sephora Distribution Center
06.2023 - 10.2023
Cashier
Walmart
08.2022 - 08.2023
Team Associate
Popeyes
08.2020 - 08.2022
No Degree - Health Sciences
Northwest Mississippi Community College
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