Comptia A
Rakieda Johnson
Youngtown,AZ
Summary
Highly organized Front Desk Receptionist/Administrative assistant with 4+years of experience, exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
ICD- Davis Lewis Orchards
03.2017 - 05.2019
- Answer and allocate all incoming calls
- Greet and assist clients
- Receive and process payments
- General clerical support
- Send, receive, and sort mail and deliveries.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Administrative Assistant
G&G Environmental
06.2013 - 03.2017
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders and address complaints.
- Compile, copy, sort, and file records of office activities, business transactions, and other activities
- Complete and mail bills, contracts, policies, invoices, or checks.
- Maintained inventory of office supplies and placed orders.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
Bachelor of Science - Inforamtion of Science And Technology
Strayer University
Washington, DC09.2025
High School Diploma -
Compton High School
Compton, CA06.2006
Skills
- MS Office (Word, Excel, PowerPoint, Access, Outlook)
- QuickBooks
- Customer Service Oriented
- Up-Beat Energetic Team Player
- Honest and Trustworthy
- Dependable & Reliable
- Mail distribution
- Customer Service
- Inventory Control
- Clerical Support
- Skilled in [Software]
References
Available upon request.
Software
Timeline
Front Desk Receptionist
ICD- Davis Lewis Orchards
03.2017 - 05.2019
Administrative Assistant
G&G Environmental
06.2013 - 03.2017
Bachelor of Science - Inforamtion of Science And Technology
Strayer University
High School Diploma -
Compton High School
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