Summary
Overview
Work History
Education
Skills
Awards
References
Timeline
Generic

Rakiya Little

Oak Park,Illinois

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

3
3
years of professional experience

Work History

Assistant Maintenance Manager

Cushman & Wakefield /Amazon Account
Chicago, IL
10.2023 - Current
  • Supervised a team of 10 maintenance workers to ensure timely completion of projects.
  • Drafted detailed reports regarding the condition of equipment, parts and materials used in repairs or replacements.
  • Collaborated with other department heads to develop long-term strategies for keeping facilities maintained properly over time.
  • Provided technical support to other departments as required throughout the facility operations.
  • Analyzed business performance data and forecasted business results for upper management.

Area Manager

Amazon
Matteson, IL
06.2023 - 10.2023
  • Boosted revenues by delivering effective sales training, issue resolution techniques and staff mentoring on company's web-based collections system.
  • Identified and developed top talent within management structure to promote performance-oriented culture.
  • Streamlined operational efficiencies by successfully hiring top talent driving productivity.
  • Mentored team members by demonstrating best practices for sales and customer service.
  • Maintained inventory/shrink rating of less than [Number]%.
  • Inspected production, quality control and maintenance reports to detect and address production problems.

Writing Center Tutor

Madonna University
Livonia, MI
08.2020 - 05.2023
  • Facilitated workshops covering topics such as grammar review, sentence structure, and critical thinking skills.
  • Designed comfortable tutoring environment conducive to learning.
  • Provided feedback on grammar, syntax, structure, organization, argumentation, and source use in papers.
  • Encouraged student confidence by praising successes during tutoring sessions.
  • Met with students to clarify and review concepts taught in class and solve specific problems.
  • Created and implemented intervention strategies or individualized education plans (IEPs).

Manufacturing Intern

General Motors
Lake Orion, MI
05.2022 - 10.2022
  • Assisted with the implementation of new systems, tools, and technologies used in the factory setting.
  • Assisted in the production of goods by operating machinery, assembling components, and packaging products.
  • Established design and fabrication parameters and interpreted tests to verify adherence.
  • Supported efforts to reduce waste through more efficient use of resources during production cycles.
  • Oversaw transmission of engineering specifications, instructions and processes guidelines to enhance administrative efficiency and eliminate unnecessary physical records.
  • Coordinated with vendor representatives to organize schedules, review specifications and meet quality goals.

Education

Bachelor of Science - Business Administration

Madonna University
Livonia, MI
05.2023

Skills

  • Multi-tasking
  • Outstanding Communication Skills
  • Strategic Planning
  • Time management
  • Project efficiency

Awards

  • National Society and Success Leadership Student
  • Chi Chapter of Chi Alpha Epsilon Honors Student
  • Rising Star Award 2022
  • Outstanding Service Award 2023

References

  • Nermine Atteya, Advisor, Madonna University, natteya@madonna.edu, (313)450-8588
  • Allison Prough, Success Coach, Madonna University, allisonmprough@gmail.com

Timeline

Assistant Maintenance Manager

Cushman & Wakefield /Amazon Account
10.2023 - Current

Area Manager

Amazon
06.2023 - 10.2023

Manufacturing Intern

General Motors
05.2022 - 10.2022

Writing Center Tutor

Madonna University
08.2020 - 05.2023

Bachelor of Science - Business Administration

Madonna University

Similar Profiles

CREATE PROFILE
Rakiya Little