Raksmey Puth
Lansdale,PA
Summary
Dynamic Nail Technician with a proven track record at Majestic Glamour Nail, excelling in customer service and nail art techniques. Recognized for building strong client relationships and enhancing satisfaction through personalized services. Skilled in sanitation procedures and time management, consistently delivering high-quality manicures and pedicures while expanding the client base through effective marketing strategies.
Overview
3
3
years of professional experience
Work History
Nail Technician
Majestic Glamour Nail
1126 Town Square, Road
03.2022 - 05.2025
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Offered advice and recommended products to improve and maintain nails.
- Communicated effectively with management concerning important customer issues.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
- Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
- Oversaw schedule to manage appointments of new and existing clients.
- Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.
- Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
- Expanded client base by promoting the salon''s services via social media platforms and word-of-mouth referrals.
- Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
- Kept tidy and organized area to comply with cleanliness standards.
- Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
- Enhanced client satisfaction by providing personalized nail care treatments and recommendations.
- Responded to customer requests and concerns about gel application and nail art designs.
- Remained current on emerging nail trends, techniques, and tools through ongoing professional development.
- Educated clients on proper use of salon products.
- Executed pedicures and manicures using professional quality products and tools.
- Administered polishes, creams and cuticle oils.
- Demonstrated dynamic customer service by responding to customer inquiries.
- Shaped and smoothed nails and extensions using tools such as files and rotary abrasive wheels.
- Provided clients with advice and education on best nail care practices.
- Assisted customers in selecting and applying appropriate nail colors.
- Treated, prepared, and maintained clients' nails on both hands and feet.
- Practiced highest standards of sanitation and sterilization of salon equipment.
- Followed proper safety and sanitation guidelines while performing nail services.
- Grew repeat client base through effective marketing and customer service.
- Kept client's nails in great condition and offered advice on maintaining manicures.
- Performed detailed trimming, filing and other nail services.
- Collaborated with other members of salon staff to provide amazing client experience.
- Inspected nails for signs of health-related issues or fungus and made recommendations accordingly.
- Designed creative nail art designs and patterns.
- Cleaned and sanitized tools and equipment before each client.
- Offered personalized services according to needs and preferences.
- Recorded weekly supply and inventory needs and made regular orders for replenishment.
Education
Associate Of Business Administration -
Montgomery Community College
Skills
- Customer service
- Nail extensions
- Time management
- Nail art techniques
- Problem-solving skills
- Gel application
- Appointment management
- Sanitation procedures
- Relationship building
- Team collaboration
- Nail preparation
- Product knowledge
- Hand massage
- Manicure design
- Nail polish application
- Client consultation
- Pedicures
- Verbal and written communication
- Manicure techniques
- Hygiene practices
- French manicures
- Schedule maintenance
- Sanitation maintenance
- Product upselling
- Nail stamping
- Pedicure techniques
- Dip powder technique
- Inventory controls
- Customer education
- Electric filing
Languages
Cambodian
Full Professional
Timeline
Nail Technician
Majestic Glamour Nail
03.2022 - 05.2025
Associate Of Business Administration -
Montgomery Community College