To utilize technical abilities, education and experience to contribute to the success of the company. Be a team player supporting the timely support in decision making of the enterprise toward its organizational goals and objectives.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Crestron, Extron Programmer /AV Engineer
General Dynamics
01.2024 - Current
This position has allowed me to grow in my programming skills in obtaining the Extron Authorized Programmer Certification.
Expanding my knowledge in Command Control Systems with intersystem communication integrated to allow for more flexibility.
Proficiency with AMX control systems in uploading and downloading code making minor adjustments.
Full exposure with Crestron NVX and Director configuration along with firmware updates to endpoints and director.
Mission Command systems troubleshooting to include Planar and Christie video walls.
Collaborated with team to determine application requirement specifications.
Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
AV /VTC Engineer Crestron Programmer
United States Fleet Forces Command
05.2022 - 02.2024
Created and Modified Crestron VTP UI and Simpl programs.
Creation of Biamp, Crestron DSP files and Cisco codec configurations to meet DOD requirements.
Expanding my proficiency in room commissioning and strong understanding and working of AV Networking and Dante Controller software
Creation and modification of Visio engineering drawings.
Cresting SOP upon completion of project and end user training. Updating redline drawings in Microsoft Visio.
Integration of Microsoft Teams to include full functionality within the system.
Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
Performed preventative maintenance to keep tools and equipment functional.
Wrote, reviewed and edited technical document in accordance with template requirements.
Developed positive working relationships with stakeholders to effectively coordinate work activities.
Prepared action plans for problematic processes and assets.
Trained and mentored competent and flexible workforce to meet project needs and promote positive work environment.
AV/VTC PMI Engineering team
AVI-SPL
10.2019 - 03.2022
This role allowed me to grow my site survey, AV/VTC engineering design skills along with creating Build of Material documentation thus becoming more proficient in the use of Microsoft Visio.
Exposure to system commissioning and end user training and documentation.
Integration of Microsoft Teams to include full room functionality.
Analyzed project data to identify areas of improvement for future endeavors, driving continuous process enhancement efforts.
Collaborated with product managers to define technical requirements, contributing to well-informed product roadmaps.
Facilitated knowledge sharing among team members by organizing workshops and training sessions, promoting a collaborative work environment.
Implemented risk mitigation strategies for major engineering projects, minimizing potential issues during execution stages.
Audiovisual /Video Teleconferencing System Engineering Technician
Centurum Information Technology
01.2015 - 10.2019
This position gave me the ability to learn valuable professional skills such as configuration management, Network and hardware engineering along with programming
In this position I became proficient in using the Extron Global Configurator, Clearone, Extron DSP’s configuration along with the operation and configuration of Cisco VCS Controllers, Expressway and Codian bridges
Creating Clearone and Extron DSP files from scratch and programming rooms using the Extron Global Configurator.
The integration of Microsoft Teams into the room system.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Maintained compliance with regulatory standards and safety requirements.
Maintained quality assurance and customer satisfaction objectives.
Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Audiovisual /Video Teleconferencing at Joint Staff
South Suffolk
08.2007 - 01.2015
The setup and operation of conference room spaces meeting the customers expectations.
Operation of AMX, Crestron and AMX touch panels for high level events.
Operation and troubleshooting of Cisco codecs and Codian bridge operation.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Established positive relationships with customers and other staff members.
Responded sensitively and competently to service customers with diverse cultural backgrounds.
Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
Assistant Golf Professional /Director of Outside Services
Golden Horseshoe Golf Club
Support the Director of Golf with all operations including the management of the outside staff, training of new personnel, golf equipment maintenance and instruction of clinics.
Field Service Communications Technician
Cox Communications
Installed, disconnected, reconnected, added, changed and handled troubleshooting regarding problems to customer’s video services.
Communications Field Technician
Comcast Communications
Completed installations adhering to Comcast procedures and safe work practices, National Electric and Safety Code requirements as well as local ordinances in order to provide services to the customer.
Education
Bachelor’s Degree - B.A. Business Management / Marketing
Florida Institute of Technology
Melbourne, FL
10.2018
Skills
To utilize my technical abilities, education and experience to contribute to the success of the company Be a team player supporting the timely support in decision making of the enterprise toward its organizational goals and objectives
Microsoft Office applications including Excel, PowerPoint, Word and Visio, Media Desktop, video and audio recording /arranging, interactive internet programs
Cisco Codian Bridge, set up and configuration of Cisco VTC Suits and VCS’s
Termination of various types of cables (cat 5, cat 6 and serial cabling) soldering (RCA, 8th inch and XLR cabling)
Team player attitude
Strong understanding of H323 and configuration of Cisco VCS’s and endpoints