Ralph Bal
Oak Lawn,IL
Summary
Results-driven Management professional with 22 years of experience in operations, production management, organizational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operations Manager
RB Transport Trailer Repair Inc.
Oak Lawn, IL
01.2015 - 11.2023
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Negotiated contracts with vendors and suppliers.
- Maintained relationships with existing clients by providing superior customer service.
- Implemented quality assurance processes to ensure product excellence.
- Reviewed legal documents related to business operations.
- Provided direction and guidance to employees.
- Ensured compliance with local, state, and federal regulations.
- Developed policies and procedures for the organization.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
Certification of Saftey/Forklift Operator - Forklift Certification
Moraine Valley Community College
Palos Hills, IL03-2024
High School Diploma -
Brother Rice High School
Chicago, IL05-2000
Skills
- Workflow Optimization
- Performance monitoring
- Customer Service
- Maintenance Planning
- Bilingual (Polish/English Speaking)
Languages
Polish
Native/ Bilingual
English
Native/ Bilingual
Certification
- Certificate of Completion OSHA COMPLIANT SAFETY TRAINING/POWERED INDUSTRIAL TRUCK OPERATOR SAFETY TRAINING
Timeline
Operations Manager
RB Transport Trailer Repair Inc.
01.2015 - 11.2023
Certification of Saftey/Forklift Operator - Forklift Certification
Moraine Valley Community College
High School Diploma -
Brother Rice High School
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