Ralph Barton
Mount Marion,NY
Summary
Dedicated sales professional offering extensive experience partnering with customers and exceeding expectations. Highly skilled at identifying needs of customers and offering products or services designed to meet those needs.
Overview
3
3
years of professional experience
Work History
Member Account Representative
Mid Hudson Valley Federal Credit Union
Kingston , NY
11.2022 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Teller
Hudson Valley Credit Union
Lake Katrine , NY
06.2022 - 11.2022
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Maintained friendly and professional customer interactions.
- Established rapport with new clients to increase satisfaction and loyalty.
Front Desk Member Services
Planet Fitness
KIngston , NewYork
09.2021 - 04.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Sales and Leasing Consultant
Romeo Kia Of Kingston
Kingston , NewYork
2021.05 - 2021.09
- Managed lead tracking by making contact and following up on leads generated through marketing efforts.
- Built and maintained strong relationships with potential residents and families to encourage and support move into community.
- Identified, established and maintained positive relationships with industry influencers and strategic partners to drive ongoing referrals and continued opportunities to promote community.
- Analyzed current market conditions and competitor information to develop and implement marketing plans and projects for existing assets.
Sales and Leasing Consultant
Romeo Chevrolet Buick GMC
KIngston , NY
2020.11 - 2021.05
- Managed lead tracking by making contact and following up on leads generated through marketing efforts.
- Built and maintained strong relationships with potential residents and families to encourage and support move into community.
- Identified, established and maintained positive relationships with industry influencers and strategic partners to drive ongoing referrals and continued opportunities to promote community.
- Analyzed current market conditions and competitor information to develop and implement marketing plans and projects for existing assets.
Education
High School Diploma -
Saugerties Senior High School
Saugerties, NY2014
Skills
- Data Entry and Database Software
- Positive Attitude and Energetic
- Auto Financing
- Customer Needs Assessment
- Friendly, Positive Attitude
- People Skills
- Customer Service
- Conflict Mediation
Timeline
Member Account Representative
Mid Hudson Valley Federal Credit Union
11.2022 - Current
Teller
Hudson Valley Credit Union
06.2022 - 11.2022
Front Desk Member Services
Planet Fitness
09.2021 - 04.2022
Sales and Leasing Consultant
Romeo Kia Of Kingston
2021.05 - 2021.09
Sales and Leasing Consultant
Romeo Chevrolet Buick GMC
2020.11 - 2021.05
High School Diploma -
Saugerties Senior High School
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