Ralph Estime
Delray Beach,Fl
Summary
- Worked in a fast-paced environment, consistently achieving high customer satisfaction ratings.
- Customer service focus - Skilled in addressing customer concerns and providing excellent service to enhance customer experiences.
- Procient in performing various car detailing tasks, including vacuuming, polishing, and waxing.
Overview
6
6
years of professional experience
1
1
Certification
Work History
DELIVERY DRIVER
Amazon
Boca raton
11.2021 - 11.2023
- Extensive experience in delivery and logistics, ensuring accurate and timely delivery of goods
- Procient in navigating various routes and using GPS technology to optimize delivery eciency
- Eciently managed a high volume of deliveries, ensuring on-time delivery to Amazon customers.
FRONT DESK
Planet fitness
Delray Beach
09.2021 - 12.2021
- Proven experience in providing excellent customer service and managing front desk operations
- Strong multitasking abilities with a focus on eciency and attention to detail
- Procient in handling membership inquiries, check-ins, and payments with a high degree of accuracy
- Demonstrated ability to multitask eectively in a fast-paced environment while maintaining a friendly and approachable demeanor.
SERVICE AGENT
Enterprise
Miami
02.2020 - 03.2021
- Worked in a fast-paced environment, consistently achieving high customer satisfaction ratings
- Customer service focus - Skilled in addressing customer concerns and providing excellent service to enhance customer experiences
- Procient in performing various car detailing tasks, including vacuuming, polishing, and waxing
- Skilled in providing excellent customer service and addressing any concerns or issues promptly.
Volunteer
Boys & Girls Club
Delray Beach, Florida
06.2017 - 07.2017
- Developed strategies for improving customer service standards and increasing customer satisfaction levels.
- Ensured that employees followed established safety protocols at all times.
- Facilitated communication between departments to ensure smooth workflow.
- Ensured the safety of all children in the facility at all times.
- Participated in outdoor activities with the children, such as sports and games.
- Assisted childcare staff with preparing activities and materials for daily tasks.
- Provided assistance to staff in the daily operations of the organization.
Education
BUSINESS MARKETING -
Miami dade college
Miami, FL07.2024
HIGH SCHOOL DIPLOMA -
Boca Raton high school
Miami, FL05.2019
Skills
- Experience in reputable shops
- Adaptability and Dependability
- Team Collaboration
- Delivering outstanding service
- Communication
- Problem-solving
- Customer service
- Multitasking
- Teamwork
- Attention to detail
Personal Information
Date of Birth: 10/02/00
Certification
- Class A CDL License
- Class D Security License
Languages
English
Native/ Bilingual
creole
Native/ Bilingual
Timeline
DELIVERY DRIVER
Amazon
11.2021 - 11.2023
FRONT DESK
Planet fitness
09.2021 - 12.2021
SERVICE AGENT
Enterprise
02.2020 - 03.2021
Volunteer
Boys & Girls Club
06.2017 - 07.2017
BUSINESS MARKETING -
Miami dade college
HIGH SCHOOL DIPLOMA -
Boca Raton high school