ralph gillenwater
Huron,TN
Summary
Dynamic leader and former Business Owner at Ralphs Repairs & Restoration Services, renowned for elevating customer satisfaction through personalized service and exceptional attention to detail. Expert in team collaboration, leadership, and strategic work planning, I have a proven track record of driving results and fostering a culture of excellence and mutual support.
Overview
18
18
years of professional experience
Work History
Buisness Owner
Ralphs Repairs & Restoration Services
01.2022 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Trained and motivated employees to perform daily business functions.
- Developed a high-performing team through effective recruitment, training, and performance management.
- Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
Order Selector
AutoZone
06.2015 - 09.2020
- Loaded and unloaded product on and off conveyor line by routinely lifting up to 50-100 pounds.
- Communicated effectively with team members across departments for seamless coordination during shift transitions and critical operations updates.
- Followed job order for product specifications, dimensions, tolerances, and sequence of operations.
- Provided timely feedback to supervisors regarding any potential issues or areas for improvement in the production process.
- Collaborated with team members to achieve daily production targets and consistently meet deadlines.
- Exhibited excellent multitasking abilities, efficiently managing multiple machines simultaneously without sacrificing performance or quality standards.
- Reduced downtime through proactive troubleshooting and implementing effective solutions to line issues.
- Contributed to a positive company culture by actively participating in team meetings, providing constructive feedback, and fostering an environment of collaboration and mutual support.
- Minimized machine downtime by promptly escalating technical problems to appropriate maintenance personnel for speedy resolution.
- Adjusted machine feed and speed to correct machine malfunctions.
- Ensured a safe work environment by following all company policies and OSHA regulations, leading to fewer workplace accidents.
Line Operator
Park Ohio Holdings Corp.
03.2007 - 11.2014
- Loaded and unloaded product on and off conveyor line by routinely lifting up to 50-100 pounds.
- Communicated effectively with team members across departments for seamless coordination during shift transitions and critical operations updates.
- Followed job order for product specifications, dimensions, tolerances, and sequence of operations.
- Provided timely feedback to supervisors regarding any potential issues or areas for improvement in the production process.
- Collaborated with team members to achieve daily production targets and consistently meet deadlines.
- Exhibited excellent multitasking abilities, efficiently managing multiple machines simultaneously without sacrificing performance or quality standards.
- Reduced downtime through proactive troubleshooting and implementing effective solutions to line issues.
- Contributed to a positive company culture by actively participating in team meetings, providing constructive feedback, and fostering an environment of collaboration and mutual support.
- Minimized machine downtime by promptly escalating technical problems to appropriate maintenance personnel for speedy resolution.
- Adjusted machine feed and speed to correct machine malfunctions.
- Ensured a safe work environment by following all company policies and OSHA regulations, leading to fewer workplace accidents.
Education
Auto Services / Diesel Tech
Ohio Hi Point
Bellefontaine, OHSkills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Work Planning and Prioritization
- Employee training
- Team collaboration and leadership
- Issue resolution
Timeline
Buisness Owner
Ralphs Repairs & Restoration Services
01.2022 - Current
Order Selector
AutoZone
06.2015 - 09.2020
Line Operator
Park Ohio Holdings Corp.
03.2007 - 11.2014
Auto Services / Diesel Tech
Ohio Hi Point
Similar Profiles
Nicholas PerryNicholas Perry
Sales and Marketing at Alex Restoration And Masonry RepairsSales and Marketing at Alex Restoration And Masonry Repairs
Francisco SollaFrancisco Solla
Master Painter/Carpenter at Aaction Home Repairs And RestorationMaster Painter/Carpenter at Aaction Home Repairs And Restoration
Michael GrigorianMichael Grigorian
Customer Service Manager at A+ Appliance Repairs and ServicesCustomer Service Manager at A+ Appliance Repairs and Services
Katherine HealeyKatherine Healey
Quality Control Technician at Conagra BrandsQuality Control Technician at Conagra Brands
Tammy MillerTammy Miller
Prep Cook at McDonald'sPrep Cook at McDonald's