RALPH PEARCE
Miami Gardens,FL
Summary
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
28
28
years of professional experience
Work History
Furniture Store Manager
George's Furniture
Westpark, FL
01.2019 - Current
- Developed strategies to increase customer satisfaction and loyalty.
- Supervised staff of 10 employees in the furniture department.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Updated and maintained store signage and displays.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Sales
Bluesky Furniture
Miramar, Fl
01.2015 - 01.2019
- Set individual sales targets with sales team, aligning with company objectives.
- Increased departmental sales, implementing strategic sales and marketing initiatives to drive growth.
- Provided training sessions to new sales representatives on effective sales techniques.
Driver
Stembridge Furniture
North Miami, FL
01.2000 - 01.2015
- Followed routes assigned by dispatchers to meet delivery objectives.
- Kept accurate records of deliveries and customer signatures.
- Managed time effectively to meet tight delivery deadlines.
- Enhanced customer satisfaction by providing courteous and professional service.
- Assisted in loading and unloading vehicles to ensure safe transport of goods.
Account Manager
Rent A Center Warehouse & Retail Store
Miami , FL
01.1997 - 01.2000
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Analyzed client feedback to recommend product or service enhancements to the R&D team.
- Maintained an in-depth knowledge of industry trends, competitors, and market conditions to provide strategic advice to clients.
Education
Nursing And Psychology - Nursing And Psychology
National Academy
Kingston, Jamaica08.1989
High School Diploma - Academic Studies
Jonathan High School
Spanish Town, St.Catherine06.1987
Skills
- Performance analysis
- Furniture assembly
- Store operations oversight
- Recruiting and hiring
- Inventory oversight
- Opening and closing procedures
- Retail sales techniques
- Sales professional
- Retail merchandise quality standards
- Sales expertise
- Team building
Timeline
Furniture Store Manager
George's Furniture
01.2019 - Current
Sales
Bluesky Furniture
01.2015 - 01.2019
Driver
Stembridge Furniture
01.2000 - 01.2015
Account Manager
Rent A Center Warehouse & Retail Store
01.1997 - 01.2000
Nursing And Psychology - Nursing And Psychology
National Academy
High School Diploma - Academic Studies
Jonathan High School