Summary
Overview
Work History
Education
Skills
Timeline
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Ralph Poole

Dallas,GA

Summary

Results-oriented Sales Professional, with high energy levels and passion for customer service and sales. Polished in increasing sales volume by developing business opportunities and implementing effective sales programs. Critical thinker possessing first-rate multitasking, problem-solving and communication skills. Expertise in reducing turnover and minimizing shrinkage. Self-motivated Sales Leader with 20+-year background in managing accounts for assigned territories and selling products ethically and with market-driven approaches. Skillfully enhance distribution and availability of products to achieve targeted territorial growth. Directed and motivated management and staff to capitalize on sales opportunities, continue territory growth and continuously boost bottom-line profits. Successful at growing territories from nothing with tenacious pursuit of revenue channels and new customers. Demonstrated skills in managing program operations and strategically addressing operational problems.

Overview

37
37
years of professional experience

Work History

Wholesale Sales Representative

AmeriGas Propane
Dallas, GA
11.2022 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Managed time efficiently in order to complete all tasks within deadlines.

Territory Sales Manager

AmeriGas Propane
Dallas, GA
10.2017 - 03.2022
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Exceeded targets by building, directing and motivating high-performing sales team.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Held weekly meetings with director to identify techniques to overcome sales obstacles.
  • Partnered with sales team members and leveraged strong negotiation skills to close tough deals with lucrative clients.

National Sales Manager

AmeriGas Propane/Metro Lawn
Atlanta, GA
11.2014 - 10.2017
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Exceeded targets by building, directing and motivating high-performing sales team.
  • Established and adjusted selling prices by monitoring costs, competition and supply and demand.
  • Negotiated and closed agreements with large customers and monitored and analyzed performance metrics.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Remained responsive to changing targets by preparing monthly, quarterly and annual sales reports and forecasts.
  • Directed effective hiring, orientation, training, development, and retention of sales staff to maximize team performance.
  • Met with customers to give sales presentations, negotiate contracts and promote services.
  • Developed and implemented effective sales strategies and led nationwide sales team members to achieve sales targets.
  • Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
  • Managed national sales programs, supervised 4 sales representatives and evaluated KPIs for promotional opportunities.

SR Account Manager

AmeriGas Propane
Atlanta, GA
02.2002 - 10.2014
  • Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
  • Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
  • Provided extensive support in sales, technical and business areas to key accounts.
  • Read and prioritized leads and delegated potential new sales to junior account managers.
  • Met or exceeded sales goals for Commerical accounts by bringing in over 25 new accounts per month and upselling commerical deals to existing clients.
  • Mentored junior account management professionals to develop skills and increase company revenue.
  • Collaborated with District manager to determine company goals and translate goals to individual client needs.
  • Obtained pricing deals, negotiated contracts and solidified beneficial agreements.
  • Achieved Presidents Club 3 times for top performers within the sales force.

District Manager

AmeriGas Propane
High Point, NC
12.1999 - 02.2001
  • Revitalized operations and realigned plans to better capture new opportunities and take advantage of changes in customer habits.
  • Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
  • Produced reports outlining financial data to assist management with making strategic plans and operational decisions.
  • Introduced new inventory management measures, effectively decreasing product theft over [Number]%.
  • Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
  • Coordinated with other district managers to actualize strategies for improving performance and growing circulation volumes and sales.
  • Improved operational standards, personnel moves, and merchandising strategies.
  • Built positive and productive relationships with store and field leadership.

New Business Manager

AmeriGas Propane
Bradenton, FL
05.1997 - 12.1999
  • Liaised with clients to identify and target inefficiencies in areas of risks / business controls, process gaps, and workflow discrepancies.
  • Spearheaded overhaul of company best practices to significantly increase staff retention rates.
  • Enhanced and redefined organizational structure to maintain company's competitive edge across territories.
  • Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
  • Hired exceptional candidates and led staff to maximize productivity and eliminate process lags.
  • Brought in new business connections and revenue generation opportunities by improving networking strategies.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Assisted in recruiting, hiring and training of team members.

Sevice Tech

AmeriGas Propane
Daytona Beach, FL
09.1986 - 05.1997
  • Determined maintenance requirements and assigned repairs to qualified employees.
  • Performed complex mechanical alignments and calibration of equipment to quality standards.
  • Set up and performed test activities.
  • Conducted tests of components and systems to evaluate performance and identify concerns.

Education

High School Diploma -

Seabreeze High School
Daytona Beach, FL
05.1983

Skills

  • Operational Records Review
  • Problem Solving
  • Sales Program Coordination
  • Bid Request Management
  • Performance Evaluations
  • Time Management
  • Customer Service
  • Networking Events
  • Sales Projections
  • Salesforce Software
  • Relationship Building
  • Team Recruiting and Onboarding
  • Verbal and Written Communication
  • Customer Complaint Resolution
  • Staff Training and Development
  • Lead Identification and Generation
  • New Hire Onboarding
  • Cold Calling
  • Operations Management
  • Employee Retention

Timeline

Wholesale Sales Representative

AmeriGas Propane
11.2022 - Current

Territory Sales Manager

AmeriGas Propane
10.2017 - 03.2022

National Sales Manager

AmeriGas Propane/Metro Lawn
11.2014 - 10.2017

SR Account Manager

AmeriGas Propane
02.2002 - 10.2014

District Manager

AmeriGas Propane
12.1999 - 02.2001

New Business Manager

AmeriGas Propane
05.1997 - 12.1999

Sevice Tech

AmeriGas Propane
09.1986 - 05.1997

High School Diploma -

Seabreeze High School

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Ralph Poole