Ralph Russell
Ocklawaha,FL
Summary
Accomplished business owner and lead electrician with a proven track record at Ralph Russell Electric and MidState Electric. Expert in operations management and customer relations, significantly enhancing client satisfaction and operational efficiency. Skilled in project management and business planning, achieving sustainable growth and reducing costs through strategic negotiations and process improvements. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
12
12
years of professional experience
Work History
Owner
Ralph Russell Electric
01.2021 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Lead Electrician
MidState Electric
02.2013 - 01.2021
- Repaired and installed new fixtures, wiring, circuits, and motors.
- Completed rough-in, termination, and underground work.
- Trained junior electrical professionals on proper procedures.
- Diagnosed issues and developed effective solutions.
- Operated tools according to prescribed safety practices.
- Interpreted electrical codes and diagrams to complete electrical repair and installation tasks.
- Evaluated existing electrical systems for maintenance, repair, and update requirements.
- Analyzed complex technical diagrams and blueprints, enabling accurate installation of wiring systems.
Education
High School Diploma -
Colombus West High School
Columbus, OH06.1990
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Project Management
- Operations Management
Timeline
Owner
Ralph Russell Electric
01.2021 - Current
Lead Electrician
MidState Electric
02.2013 - 01.2021
High School Diploma -
Colombus West High School
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