Ralph Torres
Wilmington,CA
Summary
Dynamic professional with a proven track record in business development and client relations. Expert in driving revenue growth through innovative solutions and strategic relationship management. Skilled in sales expertise and goal-oriented performance, consistently delivering exceptional value and fostering long-lasting partnerships. Bringing a wealth of experience in the food and beverage industry.
Overview
44
44
years of professional experience
1
1
Certification
Work History
Crowd Manager
Iconic Entertainment Management
04.2021 - 01.2025
- Implemented innovative solutions to manage large crowds during high-profile events, ensuring minimal disruptions and maintaining order throughout the venue.
- Coordinated effectively with law enforcement agencies to address any incidents that escalated beyond the scope of internal security measures.
Line Cook
Phil Trani’s Restaurant
12.2021 - 12.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Business Development Manager Cerritos, CA
Southern Glazer's Wine And Spirits
09.2009 - 07.2020
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line-profit.
- Researched and identified opportunities for growth.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Identified distributor challenges related to corporate service offerings in order to formulate potential solutions
Field Sales Manager
Constellation Brands
03.2004 - 06.2009
- Established strong client relationships through consistent communication and excellent customer service.
- Increased territory sales by developing and implementing effective sales strategies.
- Expanded market share with targeted marketing campaigns and strategic product placements.
- Accompanied sales representatives on site visits to resolve issues and foster and build relationships.
- Assisted accounts in staff training and wine tasting.
- Wrote and printed new drink and wine lists
Sommelier
Kapalua Resort
09.1980 - 06.1995
- Developed and maintained an extensive wine list, catering to varied tastes and price points for optimal selection.
- Enhanced customer satisfaction by recommending and pairing wines with menu items based on individual preferences.
- Monitored conditions of wine cellar, keeping all bottles stored at appropriate temperature.
- Established lasting relationships with winemakers, importers, distributors, allowing access to limited-production wines or early releases unavailable elsewhere.
- Held weekly Wine Tasting for hotel guests and local wine aficionados.
Education
Anthropology
Maui Community School For Adults
Kahului, HI01-1976
Photography And Film Making
Orange Coast College
Costa Mesa, CA06-1972
High School Diploma -
San Pedro High School
San Pedro, CA06-1966
Skills
New business development
Client relations
Sales expertise
Relationship building and
management
Goal and performance oriented
Certification
Guild of American Sommeliers, first level 1980
Timeline
Line Cook
Phil Trani’s Restaurant
12.2021 - 12.2023
Crowd Manager
Iconic Entertainment Management
04.2021 - 01.2025
Business Development Manager Cerritos, CA
Southern Glazer's Wine And Spirits
09.2009 - 07.2020
Field Sales Manager
Constellation Brands
03.2004 - 06.2009
Sommelier
Kapalua Resort
09.1980 - 06.1995
Anthropology
Maui Community School For Adults
Photography And Film Making
Orange Coast College
High School Diploma -
San Pedro High School
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