Ralph Whitfield Jr.
Centreville,VA
Summary
Highly organized, and talented in promoting safety, activity engagement, and positive behavior. Collaborate effectively with colleagues to generate innovative ideas and resolutions to complex problems. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
9
9
years of professional experience
Work History
Intern/Office Administrative Assistant
VCU Health Hub
09.2022 - 08.2024
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Worked closely with front-end staff to assist customers
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Cashier
Dollar Tree
06.2021 - 07.2021
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Helped customers find specific products, answered questions, and offered product advice
- Worked closely with front-end staff to assist customers
- Wrapped items and carefully bagged purchases to prevent merchandise breakage
- Inspected store products for damage and obtained item replacements for customers
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Responded promptly to requests for assistance, spills and customer inquiries.
Camp Counselor
Karate camp
06.2015 - 06.2019
- Cultivated effective relationships with campers, parents, and other camp counselors by utilizing active listening and dynamic interpersonal skills
- Engaged children in arts and crafts, singing, sports activities, games, and field trips while maintaining a safe environment
- Checked on campers struggling with various social and recreational skills to maintain camper and parent satisfaction
- Enforced discipline and policies to protect the safety of recreational activity participants
- Coordinated and led group activities for campers and counselors
- Designed activities to help individuals overcome confidence issues and build strength
- Arranged decorations, equipment, and site resources to facilitate various entertaining activities for campers
- Communicated camper needs progress and attitudes in weekly staff meetings and made appropriate program adjustments
Education
Bachelor of Science - Social Work
Virginia Commonwealth University
Richmond, VA05.2023
Associate of Science - Social Sciences
Northern Virginia Community College
Annandale, VA06-2021
High School Diploma -
Mclean High School
Mclean, VA05.2019
Skills
- Relationship Building
- Positive Engagement
- Positive Reinforcement
- Creative and Energetic
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Office Administration
- Resourceful
Accomplishments
- Member of the Association for Black Social Workers(ABSW)
- Member of Tau Sigma
- Member of The National Society of Collegiate Scholars
- Member of Thespian society
Timeline
Intern/Office Administrative Assistant
VCU Health Hub
09.2022 - 08.2024
Cashier
Dollar Tree
06.2021 - 07.2021
Camp Counselor
Karate camp
06.2015 - 06.2019
High School Diploma -
Mclean High School
Bachelor of Science - Social Work
Virginia Commonwealth University
Associate of Science - Social Sciences
Northern Virginia Community College
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