Rama Almansi
Richmond
Summary
Pharmacy Technician experienced in medical prescription assistance and customer service. Achieved improvements in patient care and workflow efficiency through effective medication inventory management and patient counseling. Focused on optimizing operations and building relationships with healthcare providers to enhance overall service delivery.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
Katy
10.2024 - 03.2026
- Assisted pharmacists in preparing and dispensing medications, ensuring timely delivery to patients.
- Processed prescriptions accurately and efficiently for diverse customer needs.
- Managed inventory levels to maintain adequate stock of medications and supplies, reducing potential shortages.
Arabic Teacher
First Learners academy
Houston
01.2023 - 09.2025
- Created engaging lesson plans for Arabic courses to foster student interest and comprehension.
- Facilitated interactive classroom activities, increasing student participation and collaboration.
- Conducted regular evaluations and feedback sessions to assess student performance and guide instructional improvements.
Assistant Manager
The Pho Shack
Sugar Land
09.2022 - 01.2025
- Coordinated daily restaurant operations and staff scheduling to maintain service standards.
- Developed training programs for new employees on company policies and customer service standards.
- Managed inventory to ensure consistent stock levels aligned with customer demand.
Shift Manager
Tropical Smoothie Cafe
Sugar Land
02.2024 - 06.2024
- Supervised daily operations to enhance service efficiency and maintain customer satisfaction.
- Trained and mentored team members on food preparation and safety standards to uphold quality and compliance.
- Managed inventory levels to ensure product availability and maintain freshness for optimal customer experience.
Server
Jeremiahs Italian Ice
Richmond
10.2022 - 06.2023
- Delivered exceptional customer service during peak hours, enhancing guest satisfaction.
- Processed customer orders and managed transactions promptly, supporting smooth service flow.
- Ensured cleanliness and organization of serving area, contributing to a welcoming environment.
Server
Marble Slab Creamery
Richmond
08.2022 - 10.2022
- Managed inventory and restocked supplies to ensure availability of necessary items.
- Delivered excellent customer service during busy shifts to enhance guest satisfaction.
Education
Bachelor of Science - Pre-Nursing
University of Houston
Houston, TX01-2028
High School Diploma -
Iman Academy SW
6200 S Texas 6, Houston, TX 7708305-2024
Skills
- Medication management
- Prescription filling
- Inventory management
- Patient care
- Time management
- Team leadership
- Customer service
Languages
English
Full Professional
Arabic
Full Professional
Certification
- CPhT Technician- Certified Pharmacy Technician
- CNA- Certified Nurses Aid Certification
- AHA- CPR certification
Websites
Timeline
Pharmacy Technician
CVS Pharmacy
10.2024 - 03.2026
Shift Manager
Tropical Smoothie Cafe
02.2024 - 06.2024
Arabic Teacher
First Learners academy
01.2023 - 09.2025
Server
Jeremiahs Italian Ice
10.2022 - 06.2023
Assistant Manager
The Pho Shack
09.2022 - 01.2025
Server
Marble Slab Creamery
08.2022 - 10.2022
Bachelor of Science - Pre-Nursing
University of Houston
High School Diploma -
Iman Academy SW