Ramadan Shehu
Arlington,TX
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional guest dining experiences. Responsible professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy, and supporting team success. Quickly clears and resets tables restocks supplies, and cleans up spills.
Overview
2
2
years of professional experience
Work History
Waiter
Italy's Pizza Pasta and Subs
Arlington, TX
11.2022 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained a professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Inspected dishes and utensils for cleanliness.
- Shared knowledge of menu items and flavors enables customers to make personal decisions based on taste and interest.
- Folded napkins and prepared silverware sets provide an adequate supply for the host station.ion.
- Performed cashier duties such as taking payments, counting change, and issuing receipts.
- Filled condiments and napkin containers during slack periods.
- Delivered food from the kitchen, fulfilling additional requests to maximize guest satisfaction.
Education
Bachelor of Mechanical Engineering - Mechanical Engineering
The University of Texas At Arlington
Arlington, TX05-2029
High School Diploma -
Mansfield High School
Mansfield, TX05-2023
Skills
- Food inspection
- High volume dining
- Food spoilage prevention
- Menu item recommendation
- Food allergy awareness
- Price memorization
- Complaint resolution
- Customer service
Languages
Albanian
Native/ Bilingual
English
Native/ Bilingual
Affiliations
- I was an athlete for my whole life, I even tried to make it professional in Europe. It worked but also it was not what I wanted so now I'm choosing a different career path.
Timeline
Waiter
Italy's Pizza Pasta and Subs
11.2022 - Current
Bachelor of Mechanical Engineering - Mechanical Engineering
The University of Texas At Arlington
High School Diploma -
Mansfield High School
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