Ramaja Martin
Brooklyn,NY
Summary
I bring a calm, professional demeanor, a biology background, and strong data entry skills that make me a reliable and discreet confidant in sensitive testing environments. My attention to detail, respect for privacy, and commitment to accuracy ensure individuals feel comfortable while maintaining strict compliance and confidentiality.
Overview
4
4
years of professional experience
Work History
Coordinator Accounting and Scheduling.
Jetblue Airways Corp
01.2023 - 06.2023
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment
- Coordinated scheduling for multiple departments, optimizing resource allocation and workflow efficiency.
- Processed high volumes of data entries with precision and attention to detail.
Customer Service Representative
Jetblue Airways Corp
05.2022 - 01.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Cashier Team Lead
Jus Jerk Cafe
05.2019 - 06.2021
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
Education
Associate of Science - Biology
Harry S Truman College
Chicago, IL05.2022
Skills
- Document Management
- Cash Drawer Reconciliation
- Data entry accuracy
- Customer service excellence
- Team collaboration
Timeline
Coordinator Accounting and Scheduling.
Jetblue Airways Corp
01.2023 - 06.2023
Customer Service Representative
Jetblue Airways Corp
05.2022 - 01.2023
Cashier Team Lead
Jus Jerk Cafe
05.2019 - 06.2021
Associate of Science - Biology
Harry S Truman College