Ramal Bell
Covington,LA
Summary
Experienced professional with a diverse background in customer service roles, including server and general management, totaling over 2 years of experience. Currently overseeing operations at one of the largest Planet Fitness clubs in the United FP franchise, managing over 9,000 active memberships. Known for building highly motivated and productive teams that consistently deliver exceptional results, even in challenging situations. Skilled aircraft mechanic with over 6 years of experience diagnosing, restoring, and overhauling aircraft engines and systems, focusing on maintenance operations, inspections, and repairs to ensure efficient return of aircraft to service.
Overview
10
10
years of professional experience
Work History
General Manager
Planet Fitness
12.2023 - Current
- Currently supervising club operations to meet performance, quality and service expectations.
- Strengthen relations with community members of Covington, Mandeville and Abita Springs through the Marketing Ambassador Program. Worked with teammates on over 6 events in 4 months to increase the local awareness of the Club.
- Strong KPI comprehension with functional knowledge of driving revenue. Drove covington fitness club to a top 25% KPI rating from a bottom 25% KPI rating in 6 months.
- Promoted to General Manager within 11 months of employment due to strong leadership, performance, and operational knowledge.
- Successfully manages a $160K monthly gross revenue fitness facility, ensuring financial stability and growth based on company's KPI standards
Aerospace Propulsion Technician
United States Air Force
12.2015 - 12.2022
- Reviewed schematics, engine blueprints and diagrams to determine exact locations where issues occurred and operational methods for completion of work
- Diagnosed aircraft engines and determined appropriate repairs needed to correct such issues
- Without any Quality Assurance infractions, have maintained over $10 Billion in government assets between aircrafts, aircraft parts and support equipment.
- Proficient in a variety of inspections to include preflight, postflight, thru-flights, Isochronal and 180 day home station checks.
- Documented all inspection and maintenance actions in aircraft forms, IMDS (Information Data Systems) and FERMS.
- Removed and installed aircraft subsystem assemblies such as engines, rotors, gearboxes, transmissions and mechanical flight controls.
- Utilizing and operating necessary ground equipment, including, but not limited to, auxiliary power carts, portable lightning, air conditioning or other ventilation equipment.
Contracting Maintenance Technician
Trailboss Enterprises
01.2017 - 04.2019
- Positioned as Air Force liaison and mechanic to facilitate $10 million dollar C-17 and KC-130 aircraft wash contract. Ensured compliance to contract standards, execution, and mitigation of violations
- Assisted over sixty-two washes and managed asset procurement, mishap investigation, and metrics reporting.
- Coordinated with Quality Assurance to assess ongoing needs and plan preventive maintenance and cleaning schedules.
- Removed dirt and lubricated machinery shafts, bearings and gears as part of regular maintenance.
Education
No Degree - Business Administration
Delgado Community College
New Orleans, LA04-2027
High School Diploma -
Lincoln Way North High School
Tinley Park, IL05.2014
Skills
- Highly effective communicator, able to facilitate any conversation
- Strong multitask skills Able to maintain a professional and harmonious front desk environment
- Staff Training and Development
- Strong KPI comprehension with functional knowledge of driving revenue Drove covington fitness club to a top 25% KPI rating from a bottom 25% KPI rating in 6 months
- Customer Relationship Management (CRM)
- Sales Strategies
- Budgeting and finance
- Knowledge of Aircraft Hardware and Materials and Processes
- Preventative Maintenance Systems and Repair
- Proficiency at Computer Software analysis
- Quality Assurance Control
- Streamlining Maintenance Databases for report
Timeline
General Manager
Planet Fitness
12.2023 - Current
Contracting Maintenance Technician
Trailboss Enterprises
01.2017 - 04.2019
Aerospace Propulsion Technician
United States Air Force
12.2015 - 12.2022
No Degree - Business Administration
Delgado Community College
High School Diploma -
Lincoln Way North High School
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