Ramandeep Singh
UT Southwestern Medical Center
Yreka,CA
3
Languages
1
Certification
19
years of professional experience
Assisted teams in exploring diverse work fields. Supported initiatives to enhance sales and customer service experiences. Contributed to workplace environments that value practical experience.
Work History
Orthoptist In Ophthalmology
6 Years- Conducted patient intake, gathering medical histories and preparing exam rooms for optometric evaluations.
- Gained proficiency in electronic health record systems, improving data accuracy and accessibility for the entire team.
- Trained new staff on office protocols and equipment usage, fostering a collaborative work environment.
- Oversaw maintenance of optometric equipment, ensuring compliance with safety standards and optimal function.
- Educated potential LASIK candidates on procedure details, helping them make informed decisions about their vision correction options.
- Discussed medical histories with patients in an effort to provide the most effective medical advice.
Operations Manager, Customer Experience
6 Years 5 Months- Led operations, fostering revenue growth and profit while ensuring efficiency, quality, service, and cost-effective resource management. and Resolved customer disputes and altercations to enhance customer satisfaction and loyalty.
- Streamlined operational processes to enhance customer satisfaction and service efficiency.
- Trained and mentored staff on best practices in customer engagement and service delivery.
- Implemented inventory management systems to optimize stock levels and reduce waste.
Trucking fleet HR/Compliance Officer
2 Years 11 Months- Monitored GPS tracking systems to optimize routing and ensure driver compliance with designated paths.
- Investigated delays or accidents involving company vehicles, gathering necessary information for management review.
- Monitored GPS tracking systems to ensure efficient routing and driver adherence to routes.
- Trained new dispatchers on company policies, procedures, and software systems.
- Compiled reports on incidents and services for management review to enhance operational transparency.
Fuel Station Operations Management.
3 Years 1 Month- Managed administrative activities, including budget management, accounting, record keeping, staff meetings, recruitment, policy implementation, sales analysis, and daily operations.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Hearing Instrument Tech
1 Year 1 Month- Calibrated and maintained precision instruments to ensure optimal performance in diagnostic and therapeutic procedures.
- Assisted in setup and operation of advanced otolaryngological equipment to enhance patient care.
- Conducted routine inspections to uphold safety and quality standards in equipment usage.
- Trained junior technicians on instrument handling and maintenance protocols.
Sales Associate
3 Years- Exceeded sales targets through effective upselling, enhancing profitability per transaction.
- Actively listened to customer concerns, addressing issues promptly and professionally.
- Stayed informed about industry trends and competitor offerings for better client engagement.
- Addressed customer concerns with active listening, resolving issues to ensure satisfaction.
- Updated inventory records regularly using store management software.
- Coordinated with supervisors on daily tasks and priorities to streamline operations.
Crew Member.
7 Months- Prepared foods adhering to menu standards and safety policies.
- Minimized wait times through efficient order taking and payment processing.
- Operated kitchen equipment following safety standards.
- (not in business)
Education
Master of Applied Science - Orthoptist
Bachelor of Science - Biological Sciences
Skills
Orthotic fabrication processes
Orthotic fitting & adjustments
Patient needs assessment
Custom orthosis design
Patient education
Operations management
Payroll and operational functions
Organizational processes
Process improvement
Compliance management
Staff training
Clinical documentation
Patient scheduling
Quality assurance
Certification
- Licensed Orthoptist - 2019
- Bachelors in Biology - 2016
Languages
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Orthoptist In Ophthalmology
UT Southwestern Medical Center
02.2019 - 02.2025Read More
Operations Manager, Customer Experience
Saka Inc (Gas Station and U-haul Service)
01.2018 - 06.2024Read More
Trucking fleet HR/Compliance Officer
SRNR INC
02.2015 - 01.2018Read More
Fuel Station Operations Management.
Peach Tree Enterprises LLC
02.2011 - 03.2014Read More
Hearing Instrument Tech
Otolaryngology Clinic, Los Angeles Ca
01.2011 - 02.2012Read More
Sales Associate
Chrome Master INC
03.2007 - 03.2010Read More
Crew Member.
Wal-Mart Mcdonalds
07.2006 - 02.2007Read More
The University of Texas At Dallas
Bachelor of Science from Biological Sciences
Read More
UTSW Medical Center
Master of Applied Science from Orthoptist
Read More