Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ramandeep (RD) Dhaliwal

Fresno,CA

Summary

Accomplished Retail Pharmacy Manager with a proven track record at Walgreens Boots Alliance, adept in pharmacy operations management and patient counseling. Excelled in enhancing patient care through effective medication dispensing and staff training, achieving a notable increase in customer satisfaction. Skilled in regulatory compliance and inventory control, demonstrating leadership and operational excellence.

Overview

27
27
years of professional experience

Work History

Retail Pharmacy Manager

Walgreens Boots Alliance
12.1997 - Current


  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
  • Collaborated with store manager to maintain daily operations.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Recommended OTC devices or medication options to help mitigate individual symptoms.
  • Developed policies and procedures for effective pharmacy management.
  • Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
  • Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.

Education

Bachelor of Science - Pharmacy

The University of Montana
Missoula, MT

Skills

  • Medication dispensing
  • Prescription verification
  • Workflow optimization
  • Patient counseling
  • Employee scheduling
  • Budgeting and finance
  • Training and mentoring
  • Drug utilization review
  • FDA drug safety guidelines
  • Employee management
  • Regulatory compliance
  • Performance metrics
  • Inventory control
  • Purchasing management
  • Staff training
  • Operations management
  • Procedure development
  • Pharmacy operations
  • Quality assurance

Languages

Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Retail Pharmacy Manager

Walgreens Boots Alliance
12.1997 - Current

Bachelor of Science - Pharmacy

The University of Montana
Ramandeep (RD) Dhaliwal