Ramatoullaye Diallo
91-59 191st , Apt 2E, Hollis,NY,
Summary
Experienced with maintaining and organizing medical records. Utilizes strong attention to detail and data management skills to ensure accurate and confidential patient information. Track record of enhancing office productivity through effective records management. Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
12
12
years of professional experience
Work History
Medical Records Clerk
Joseph P Addabbo Family Health Center
02.2025 - Current
- Managed patient information records ensuring accuracy and confidentiality.
- Coordinated retrieval and filing of medical documents in compliance with regulatory standards.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Enhanced practice efficiency by maintaining accurate electronic medical records for all patients.
- Reviewed medical records and data after locating, retrieving and sending it to appropriate places.
- Scanned and uploaded medical records into electronic medical records system
Home Health Aide
Rockaway Home Care
08.2021 - 12.2023
- Assist clients with daily living activities, including meal preparation, laundry, and personal hygiene, ensuring comfort and safety
- Provide emotional support and guidance to clients and families, offering training on healthy meal preparation and adaptive strategies for independent living
- Track vital signs, communicate changes in client health to medical teams, and adjust care plans accordingly
- Build and maintain positive, long-term relationships with clients and families through compassionate care
- Provide specialized care for clients with dementia and Alzheimer's, ensuring safety and mental well-being
Retail Manager
Unlimited Fashion
08.2013 - 12.2022
- Managed daily store operations, including opening and closing procedures, inventory control, and visual merchandising, ensuring the store ran smoothly and efficiently
- Led and mentored a team of employees, enhancing overall team performance and fostering a positive work environment through effective training and guidance
- Designed and implemented promotional displays and in-store signage to boost product visibility and drive seasonal sales
- Handled customer transactions, processed refunds and exchanges, and resolved customer issues, ensuring a positive shopping experience and building customer loyalty
- Developed and executed loss prevention strategies, reducing theft through staff awareness and vigilant monitoring of store activities
- Maintained a customer-centric approach, providing personalized service to shoppers and ensuring a smooth, enjoyable shopping experience during busy period
Census Enumerator
US Census Bureau
08.2020 - 10.2020
- Conducted in-person and phone interviews, clarifying questions to ensure accurate and honest responses
- Followed up with respondents to collect missing or incomplete data, ensuring completion of required surveys
- Delivered scripted survey information to interviewees and verified data accuracy
Education
Electronic Medical Billing & Coding Certification -
Institute of Career Continuity
New York, NY01.2024
Phlebotomy Certification -
Institute of Career Continuity
New York, NY01.2022
High School Diploma -
Penn Foster
Scranton, PA01.2017
Home Health Aide Certification -
New York Career Training School
Queens, NY01.2014
Skills
- Written and verbal communication
- EMR / EHR
- Medical terminology
- ICD-9/10 coding experience
- Electronic medical records handling
- Microsoft Excel
- Attention to detail
- Protected health information
- Dementia and Alzheimer's care
- HIPAA Compliance
- Patient Safety
- Care Plan Coordination
- First aid and safety
- Staff recruitment
- Retail Management
- Time Management Expertise
- Store operations
- Customer service
Languages
English
Native/ Bilingual
Fulani
Native/ Bilingual
Timeline
Medical Records Clerk
Joseph P Addabbo Family Health Center
02.2025 - Current
Home Health Aide
Rockaway Home Care
08.2021 - 12.2023
Census Enumerator
US Census Bureau
08.2020 - 10.2020
Retail Manager
Unlimited Fashion
08.2013 - 12.2022
Phlebotomy Certification -
Institute of Career Continuity
High School Diploma -
Penn Foster
Home Health Aide Certification -
New York Career Training School
Electronic Medical Billing & Coding Certification -
Institute of Career Continuity