Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Manager/Front Desk Receptionist
Travel Lodge/ Knights Inn Motel
Yuma, AZ
01.2017 - 06.2020
Supervised front desk operations to ensure exceptional guest service and satisfaction.
Managed room inventory and reservation systems to optimize occupancy rates.
Coordinated staff schedules, enhancing team efficiency and coverage during peak periods.
Resolved guest complaints promptly, maintaining positive relationships and loyalty.
Conducted regular inspections of facilities to ensure cleanliness and adherence to safety protocols.
Maintained professional, organized, and safe environment for employees and patrons.
Improved safety procedures to create safe working conditions for workers.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.