Sarah Hurley
5103 Texada Lane,United States
Summary
Dependable and detail-oriented professional with over 20 years of relevant experience maintaining clean, safe, and organized facilities. Skilled in sweeping, mopping, vacuuming, window washing, and disinfecting surfaces. Known for strong communication, teamwork, and a proactive approach to completing tasks efficiently. Holds a valid driver’s license and dedicated to delivering high-quality custodial service.
Overview
25
25
years of professional experience
Work History
Manager/Front Desk Receptionist
Golden palm Tanning
Pasco, Washington
03.2023 - Current
- Performed daily cleaning and sanitizing of restrooms, offices, hallways, and common areas.
- Swept, mopped, and vacuumed floors to maintain safe and spotless conditions.
- Washed windows, glass, and mirrors for a streak-free finish.
- Collected and disposed of trash and recycling in compliance with facility standards.
- Used cleaning equipment and chemicals safely, following proper procedures.
- Cleaned and disinfected surfaces to reduce the spread of germs and maintain a hygienic environment.
- Mopped and polished floors, ensuring high-traffic areas were safe and well maintained.
- Performed detailed window cleaning and spot cleaning of walls and fixtures.
- Assisted with event setup and cleanup, keeping areas clean and presentable.
- Reported maintenance or repair needs promptly to supervisors.
- Maintained up-to-date records of employee attendance, vacation requests.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Hairstylist/Sole Proprietor
Self-employed at Salon Savvy
Pasco, Washington
07.2011 - 12.2022
- Applied and maintained all city and state sanitation regulations
- Greeted customers, answered phones and booked appointments.
- Advised clients on how to maintain their haircuts between visits.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Assisted other stylists with busy periods in the salon.
- Developed relationships with new clients through referrals from existing customers.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Educated clients on proper home hair care maintenance techniques.
- Upsold additional services when appropriate to increase sales volume.
- Organized scheduling of appointments throughout the day.
- Recommended products to clients based on their individual needs.
- Managed cash register transactions during checkout process.
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
- Swept, mopped and scrubbed floors in production areas.
Hairstylist/Sole Proprietor
Self-employed at Studio 64
Pasco, WA, WA
07.2009 - 07.2011
- Maintained sanitation rules and regulations
- Tracked inventory of supplies used for styling services.
- Greeted customers, answered phones and booked appointments.
- Advised clients on how to maintain their haircuts between visits.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Assisted other stylists with busy periods in the salon.
- Developed relationships with new clients through referrals from existing customers.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Educated clients on proper home hair care maintenance techniques.
- Organized scheduling of appointments throughout the day.
- Recommended products to clients based on their individual needs.
- Swept, mopped and scrubbed floors in production areas.
- Utilized chemicals such as detergents, disinfectants and polishes safely.
Hairstylist/Sole Proprietor
Summit up to hair
Kennewick, Washington
06.2006 - 03.2007
- Maintained and applied all state and city sanitation protocols
- Greeted customers, answered phones and booked appointments.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Applied highlights, lowlights or other coloring techniques.
- Advised clients on how to maintain their haircuts between visits.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
Hairstylist
Great Clips
Richland, Washington
10.2005 - 06.2006
- Practiced all state required sanitation rules
- Cleaned mirrors, windows and floors daily
- Upsold additional services when appropriate to increase sales volume.
- Greeted customers, answered phones and booked appointments.
- Worked collaboratively with colleagues to achieve common goals.
Hairstylist
Master Cuts Salon
Kennewick, Washington
03.2002 - 07.2005
- Sanitized equipment after each client
- Mopped and swept floors.
- Upsold additional services when appropriate to increase sales volume.
- Greeted customers, answered phones and booked appointments.
- Worked collaboratively with colleagues to achieve common goals.
Customer Service Cashier
Toys R Us
Kennewick, Washington
11.2000 - 03.2001
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Operated cash registers to process payments for goods and services.
Education
Cosmetology - Cosmetology
Claire's Beauty School
Pasco, WA03-2002
High School Diploma -
Ki-Be High School
Benton City, WA06-2001
Skills
- Sweeping, mopping, vacuuming, and floor care
- Disinfecting and sanitizing surfaces
- Window and glass cleaning
- Trash and waste collection/removal
- Use of cleaning equipment and chemicals safely
- Knowledge of custodial safety standards and procedures
- Attention to detail and time management
- Team collaboration and communication
- Reliability and strong work ethic
- Valid driver’s license and ability to obtain PIV credential badge
About me
Right now, I’m looking for a new opportunity where I can bring my unique set of skills, continue growing, and be part of a team that values positivity, purpose, and people.
I am a dependable professional with over 20 years of experience as a hairstylist and salon manager, where I learned the importance of maintaining the highest standards of sanitation and cleanliness. That background has given me a strong eye for detail, great organizational skills, and the ability to keep environments safe, hygienic, and welcoming. I take pride in creating clean, comfortable spaces and enjoy working both independently and as part of a team to ensure every task is done right. I am excited to bring my energy and experience to a new and dynamic environment.
References
References available upon request.
Timeline
Manager/Front Desk Receptionist
Golden palm Tanning
03.2023 - Current
Hairstylist/Sole Proprietor
Self-employed at Salon Savvy
07.2011 - 12.2022
Hairstylist/Sole Proprietor
Self-employed at Studio 64
07.2009 - 07.2011
Hairstylist/Sole Proprietor
Summit up to hair
06.2006 - 03.2007
Hairstylist
Great Clips
10.2005 - 06.2006
Hairstylist
Master Cuts Salon
03.2002 - 07.2005
Customer Service Cashier
Toys R Us
11.2000 - 03.2001
Cosmetology - Cosmetology
Claire's Beauty School
High School Diploma -
Ki-Be High School