Ramesha Calton
Crowley,Tx
Summary
Dedicated medical assistant student eager to contribute a passion for patient care to your dynamic team. Seeking hands-on experience to further develop clinical skills and provide compassionate healthcare support.
Overview
8
8
years of professional experience
Work History
Claims Representative
Statefarm Insurance
05.2023 - 04.2024
- Worked productively in fast-moving work environment to process large volumes of claims.
- Followed up with customers on unresolved issues.
- Collaborated with internal departments and external vendors to resolve claims.
- Developed in-depth understanding of insurance policies and procedures.
Maternity Leave
N/A
01.2022 - 05.2023
- Care for Newborn
Team Lead
Hollingsworth Logistics
02.2018 - 01.2022
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals.
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
Package Handler
FedEx
07.2017 - 02.2018
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Assembled, sealed, and loaded packages into correct trucks.
- Followed verbal and written instructions to properly move and ship products.
Collections Representative
Maximum Finance
11.2016 - 03.2017
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Used skip tracing resources to locate debtors and updated information in company system.
- Reviewed collection reports to determine status of collections and amounts of outstanding balances.
- Worked in call center environment handling manual and automatically dialed outbound calls.
Bank Teller
First Convenience Bank
05.2016 - 11.2016
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Educated customers on use of banking website and mobile apps.
Education
No Degree - Medical Assistant
Fort Worth Medical Assistant School
Fort Worth, TX07-2025
High School Diploma -
Green B Trimble Tech High School
Fort Worth, TX06-2013
Skills
- Detail oriented
- Flexible
- Organized
- Critical thinking
- Leadership
- Microsoft Office
- Reliable and hardworking
- Effective communicator
- Customer service
- Vital signs
- Phlebotomy
- Vaccinations
- Tebra
Timeline
Claims Representative
Statefarm Insurance
05.2023 - 04.2024
Maternity Leave
N/A
01.2022 - 05.2023
Team Lead
Hollingsworth Logistics
02.2018 - 01.2022
Package Handler
FedEx
07.2017 - 02.2018
Collections Representative
Maximum Finance
11.2016 - 03.2017
Bank Teller
First Convenience Bank
05.2016 - 11.2016
No Degree - Medical Assistant
Fort Worth Medical Assistant School
High School Diploma -
Green B Trimble Tech High School
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