Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

RAMESH BABU PALLAPOTHU

Collierville

Summary

Working as Sr Solution Architect for Fedex Services, Collierville, TN, USA. Having 15 years of professional experience in Information Technology with extensive knowledge in Software Architecture Patterns, Design Patterns, Scalability, Performance Tuning, API Gateway, development and monitoring.

Overview

15
15
years of professional experience

Work History

Sr Solution Architect

Fedex
02.2025 - Current

CCII provides USA, Canada, and UK bound shipments a means to place regulatory, corporate, and/or government agency intercepts per shipment while under company custodial control, logs and maintains the shipment's current location, and publishes and reports its regulatory, corporate, or agency status to internal and external entities and systems in real time.


  • Designed and implemented scalable architecture solutions to enhance system performance.
  • Led cross-functional teams to define project requirements and deliver innovative software solutions.
  • Developed technical roadmaps aligned with business objectives, ensuring strategic technology alignment.
  • Evaluated emerging technologies and provided recommendations for integration into existing systems.

Technical Principal

Fedex
04.2023 - 01.2025

The VISA Prime is routing engine receives a request to create a list of way points (clearance locations connected by conveyances) for shipments based on origin, destination, service type, class code and date. There are several significant locations that are used internally to create this process. They are AWB origin, Served from origin, Hub of origin, AWB destination, and Hub of destination.


  • Designed asynchronous flow, DB tables and API's for VISA-PRIME by utilizing Sping JMS, Spring JPA and SpringBoot and Okta technologies.
  • Created architectural documentation, including design patterns, data flow diagrams, and API specifications.
  • Evaluated new technologies and tools for potential adoption within the organization.
  • Identified performance bottlenecks in Reroute functionality and propose solutions to improve system efficiency.

Full Stack Developer

FedEx Services, Inc.
06.2021 - 03.2023

The Reliability Engineering (RELY) team provides cross-functional/departmental advisory support and development for the purpose of providing applications the most reliable and efficient experience. The team will spend time working with development groups in a capacity to promote best practices, defensive coding mechanisms and integrating with monitoring tools to continually improve application reliability, credibility and ultimately the customer experience.


  • Responsible for designing the reliability concepts and implement for all application under AirOps organization.

Full Stack Developer

FedEx
06.2017 - 05.2021

ECDC - Provide a 360◦ view of the customer to build, cultivate, and understand customer relationships, roles, locations, accounts, and hierarchies; Serves as the Enterprise Foundational Service (EFS) for Customer data; For optimal benefits for FedEx and improved customer relationships, ECDC should be utilized as the single source of truth for all customer information to have a centralized customer definition.


  • Analyzed requirements in new product design.
  • Analyzed customer experience team needs.

Sr. Analyst

Cognizant (Client: JPMorgan Chase)
11.2016 - 05.2017

The Digital IT Emerging Payments team is responsible for delivering solutions to provide access to various new and existing JP Morgan Chase payments capabilities to consumers and business through e-commerce and mobile platform. The primary focus currently is around digital wallet capabilities and ability to use credit and debit cards securely for e-commerce and point of sale transactions using web and mobile client applications, providing tools for merchants to integrate with Chase to facilitate payment processing and providing enhanced capabilities for consumer to manage their wallet that will drive higher affinity for using Chase credit and debit cards for purchase.


  • Responsible for development team, involved in coding and developed client service for LevelUP.

Project Lead

Syntel
09.2013 - 11.2016

The Customer View Management (CVM) initiative transforms the way that Sales looks at Customer views. CVM provides flexibility to define and maintain customer views for Sales and Pricing purposes while taking advantage of Customer Identity hierarchical information. Do business with customers globally across OpCos, Regions and Divisions. Sell Pricing to customers across OpCos and Regions through a common Enterprise Pricing Request System (ePRS) platform. Support pricing inheritance across various customer levels. Support Sales alignment inheritance across various customer levels.


  • Responsible for development team, will involve in coding and also coordinate with the
    offshore Development Team in getting the end product as per agreed SLA.

Analyst - Projects

Excelacom Technologies Ltd (Client: Comcast)
11.2010 - 08.2013

Project Description: Century Interface (CI) is a product which provides the infrastructure for the applications to connect to external environment. The purpose of this product is to develop a common interface based on Service Oriented Architecture (SOA) to make the functionality more generic. Reduce the process of external communication from the application.


  • Analyzed system requirements and developed high-level design in conformance to SOA architecture with ServiceMix.

Education

Master of Computer Applications -

Annamalai University
Annamalai Nagar, TN
05.2009

Skills

    1 Enterprise architecture & System design

    2 Business process analysis & Solution prototypes

    3 Scalability & Performance Tuning

    4 Java (8/11/17)

    5 Spring Framework

    6 Microservices Architecture

    7 REST & SOAP Web Services

    8 JPA/Hibernate

    9 Oracle, Casandra

    10 Messaging (Active MQ& Tibco)

    11 Security (Okta)

    12 DevOps principles

Languages

English
Native or Bilingual

Timeline

Sr Solution Architect

Fedex
02.2025 - Current

Technical Principal

Fedex
04.2023 - 01.2025

Full Stack Developer

FedEx Services, Inc.
06.2021 - 03.2023

Full Stack Developer

FedEx
06.2017 - 05.2021

Sr. Analyst

Cognizant (Client: JPMorgan Chase)
11.2016 - 05.2017

Project Lead

Syntel
09.2013 - 11.2016

Analyst - Projects

Excelacom Technologies Ltd (Client: Comcast)
11.2010 - 08.2013

Master of Computer Applications -

Annamalai University