Ramfhis Molina
Royal Palm Beach,FL
Summary
Motivated and skilled professional with a bachelor's degree in International Affairs and over three years of experience in sales. Specializes in customer engagement and problem-solving. Able to effectively manage customer interactions, particularly with children, and resolve issues efficiently. Demonstrates proficiency in leveraging advanced computer skills, including expertise in LLM tools like ChatGPT and DALLE, as well as social media management. Successfully grows social media accounts from zero to thousands of followers within months, showcasing a strong aptitude for strategic growth and audience engagement.
Overview
2
2
years of professional experience
Work History
Sales Enablement Specialist, Key Holder and Assistance Manager
Celebrity Kids Rides
05.2022 - Current
- Successfully led and overseed over $25.000 in sales monthly with Celebrity Kids Rides
- Effectively designed, engaged multiple customers at the same time
- Managed high volumes of customer interactions, adeptly handling multiple inquiries at once while providing timely and effective solutions to customer problems
- Consistently resolved customer issues with ease, maintaining a positive customer experience and contributing to improved retention rates
- Successfully managed extended shifts of 10 hours or more in a fast-paced environment, ensuring consistent performance and meeting all deadlines without compromising on quality.
Education
Bachelor In Internationals Affairs -
Universidad Central De Venezuela
Caracas, VenezuelaSkills
- Successfully led and overseeing over $25000 in sales monthly with Celebrity Kids Rides Using Square System
- Proficiency in using email clients like Outlook or Gmail
- Experience with video conferencing tools such as Zoom, Microsoft Teams, or Google Meet
- Understanding of data structures (eg, arrays, linked lists, trees) and algorithms (eg, sorting, searching) is crucial for solving complex computational problems efficiently
- Microsoft Word: For creating and editing documents Microsoft Excel: For data analysis, creating spreadsheets, and using formulas Microsoft PowerPoint: For designing and delivering presentations Microsoft Outlook: For managing emails, calendars, and tasks
Qualifications
Over three years of experience in the sales industry, with a proven ability to lead and generate new business., Strong skills in handling multiple customers simultaneously, with a focus on creating positive experiences and resolving issues efficiently., Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), email clients, and video conferencing tools like Zoom and Microsoft Teams., Experienced in developing and managing social media strategies on platforms like Twitter and TikTok, achieving rapid growth and engagement., Knowledgeable in utilizing LLMs (ChatGPT, Midjourney, DALLE) for content creation, problem-solving, and digital marketing strategies
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Sales Enablement Specialist, Key Holder and Assistance Manager
Celebrity Kids Rides
05.2022 - Current
Bachelor In Internationals Affairs -
Universidad Central De Venezuela
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