Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rami Soufan

Allen Park

Summary

Dedicated professional with experience as a City Mail Carrier at USPS, excelling in mail sorting and customer service. Demonstrated strong safety awareness and effective communication skills, ensuring timely delivery and resolution of customer inquiries. Proven ability to adapt to various roles, including cashiering, while maintaining high standards of service and accuracy.


Reliable Mail Carrier committed to building positive customer relationships and quickly delivering mail. Well-versed in industry best practices and postal delivery guidelines and protocols. Offering 4 years of carrier experience on high-volume routes.

Overview

9
9
years of professional experience

Work History

City Mail Carrier

USPS
01.2021 - Current
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Directly interacted with customers to deliver mail, packages, and ordered goods.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.

Cashier

Stop and Shop Supermarket
10.2016 - 09.2019
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers entering store and responded promptly to customer needs.

Education

No Degree - Biology

University of Massachusetts, Boston
Boston, MA

No Degree - Biology

Henry Ford College
Dearborn, MI

Skills

  • Vehicle inspection
  • Address verification
  • Reading comprehension
  • Mail sorting
  • Safe driving
  • Safety awareness

Timeline

City Mail Carrier

USPS
01.2021 - Current

Cashier

Stop and Shop Supermarket
10.2016 - 09.2019

No Degree - Biology

University of Massachusetts, Boston

No Degree - Biology

Henry Ford College