Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
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Ramiro Alonzo

Miami,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Server

Trump National Doral Miami
12.2019 - 01.2023
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Loss Prevention Officer

Trump National Doral Miami
09.2016 - 12.2019
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Participated in staff meetings, special events and professional development activities.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

Server

HMSHost
06.2015 - 11.2018
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Checked identification for minimum age for sale of alcoholic beverages.

Security Officer

South Florida Security Group
01.2011 - 05.2015
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Checked and verified photo identification prior to granting facility access.

Education

Associate of Science - Criminal Justice

Miami Dade College
Miami, FL
04.2025

High School Diploma -

Miami Senior High School
Miami, FL
06.2010

Skills

  • Cash Handling
  • Quality Control
  • Stocking and Replenishing
  • File and Records Management
  • Report Writing
  • Safety and Security
  • Superior Customer Service
  • First Aid and CPR Certified

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Server

Trump National Doral Miami
12.2019 - 01.2023

Loss Prevention Officer

Trump National Doral Miami
09.2016 - 12.2019

Server

HMSHost
06.2015 - 11.2018

Security Officer

South Florida Security Group
01.2011 - 05.2015

Associate of Science - Criminal Justice

Miami Dade College

High School Diploma -

Miami Senior High School

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Ramiro Alonzo