Ramiro Montoya
Chicago,IL
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Experienced with creating unique and appealing cocktails tailored to customer preferences. Utilizes efficient workflow management to maintain smooth operations during peak hours. Knowledge of inventory control and managing supplies to ensure well-stocked bar.
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
8
8
years of professional experience
Work History
Bartender
Four Seasons Chicago
07.2016 - 07.2022
- Assessed bar inventory and completed requisition sheets to restock supplies
- Completed POS transactions, returning currency, coin and payment cards to guests
- Expert in providing a 5 star unforgettable luxury experience
- Knowledgeable in Forbes 5 Star standards
- Maintained understanding of menu items to answer guest questions regarding food, drinks and preparation methods
- Able to multitask and remain calm in high volume situation
- Great people and problem solving skills
Bartender
The Langham hotel chicago
06.2022 - 03.2024
- Helped make cocktails for the menu
- Still providing forbes 5 star service
- I have also been on wgn to represent the langham with our cocktails
- Drive and passion fueled individual who is looking to make an imapct
Bartender
No School Tomorrow
05.2024 - 07.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Lettuce Entertain You
08.2024 - 12.2024
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
Education
High School Diploma -
Von Steuben
Chicago, ILSkills
- Customer Service Excellence
- Workplace Professionalism
- Dynamic Work Environments
- Client Relationship Management
- Enthusiastic Team Player
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
References
- Slava Borisov, Former Mixologist at Four Seasons Hotel, Former Mixologist at The Langham Hotel, 1(773)236-3719
- Karolina Silveira, Former Bar Manager at The Langham Hotel Chicago, 1(954)740-3316
Languages
Spanish
Native or Bilingual
Timeline
Bartender
Lettuce Entertain You
08.2024 - 12.2024
Bartender
No School Tomorrow
05.2024 - 07.2024
Bartender
The Langham hotel chicago
06.2022 - 03.2024
Bartender
Four Seasons Chicago
07.2016 - 07.2022
High School Diploma -
Von Steuben
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