Ramiro Santos-De La Rosa
Colton,CA
Summary
High-achieving professional leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
2
2
years of professional experience
Work History
Inbound Supervisor
Fender
04.2021 - 08.2021
- Motivated workers to exceptional performance through implementation of new strategies.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
- Recommended measures to improve production methods, equipment performance and team operation and productivity.
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
- Double-checked cargo inventories and documentation for accuracy.
- Unloaded pallets and deliveries and organized products in warehouse.
- Recorded regular progress and issues with products.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Contributed to overall company success by sharing best practices and insights with other supervisors, fostering culture of continuous improvement.
- Assessed employee performance through regular evaluations, identifying top performers for recognition and providing constructive feedback when needed.
- Reduced errors with thorough quality control checks and effective communication with warehouse team.
- Enhanced team performance by providing ongoing training and development opportunities for staff members.
- Managed employee schedules, and adjusting staffing levels as needed to accommodate fluctuations in workload.
Car Wash Manager
Expert Automotive Reconditioning
09.2020 - 03.2021
- Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to service advisors
- Maintained and managed inventory for equipment, supplies and chemicals.
- Monitored inventory levels for adequate supply of chemicals and materials.
- Inspected and maintained equipment and vehicle wash areas, comprising power washers and central vacuums.
- Directed training and retraining of employees to boost performance and enhance business results.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Communicated best practices among on-site and external personnel to align efforts and goals.
- Evaluated employee performance on weekly basis and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Effectively supervised staff personnel by implementing work rules and disciplinary action.
- Carried out day-day-day duties accurately and efficiently
- Demonstrated respect, friendliness and willingness to help wherever needed
Car Wash Attendant
Expert Automotive Reconditioning
08.2019 - 08.2020
- Drove automatic vehicles per day to guide through carwash.
- Maintained supply inventory and monitored cleaning equipment and machinery for proper operation and maintenance.
- Inspected vehicles prior to selected service to identify any broken, missing or defective external parts.
- Maintained all equipment in car wash and self-service areas, including vacuums, pressure washers and cleaning equipment.
- Drove vehicles to and from workshops
- Verified proper stickers and plates were attached to vehicle to establish status of vehicle.
- Cleaned cars both externally and internally by hand or by use of automatic wash
- Worked rapidly with minimal supervision to thoroughly clean exteriors and interiors of vehicles.
- Processed vehicles correctly and followed all checklists required for closing.
- Inspected vehicles for noticeable defects such as dents, scratches and torn upholstery.
Education
Bachelor of Arts - Biological Psychology
California State University - San Bernardino
San Bernardino, CA05.2023
Associate of Science - Psychology
Chaffey College
Rancho Cucamonga, CA05.2021
High School Diploma -
Grand Terrace High School At The Ray Abril Jr. Edal Complex
Grand Terrace, CA2017
Skills
- Strategic planning
- On-site demonstrations and training
- Supervision
- Team leadership
- Workplace safety
- Strong team contribution
- Time management and prioritization
- Detail orientation and accuracy
- Performance Management
- Schedule Preparation
- Self Motivation
- Task Prioritization
- Team building
- Positive Attitude
Timeline
Inbound Supervisor
Fender
04.2021 - 08.2021
Car Wash Manager
Expert Automotive Reconditioning
09.2020 - 03.2021
Car Wash Attendant
Expert Automotive Reconditioning
08.2019 - 08.2020
Bachelor of Arts - Biological Psychology
California State University - San Bernardino
Associate of Science - Psychology
Chaffey College
High School Diploma -
Grand Terrace High School At The Ray Abril Jr. Edal Complex
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