Ramiza Beganovic

● Worked with management and peers to ensure smooth workflow and optimal customers satisfaction.

● Answer customers questions / resolve them promptly.

● Ensured the accuracy and validity of Checks.

● Demonstrate outstanding customer orientation using strong communication skills.

● Managing financial transaction and processing payments.

● Creating a positive customer service experience and work environment.

● Handling customer complaints.

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales floor by pricing or tagging.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Rotated stock and restocked shelves to maintain product availability and store appearance.