RAMÓN EMILIO RIVERAS
Altamonte Springs,FL
Summary
Healthcare Operations Professional with over 20 years in Environmental Services and team leadership. Coordinated staff training programs and implemented process improvements that enhanced operational efficiency and safety compliance. Bilingual in English and Spanish, emphasizing reliability and a strong focus on safety.
Overview
21
21
years of professional experience
Work History
Senior Coordinator
0rlando health
Lake Mary, Florida
09.2005 - 05.2026
- PROFESSIONAL EXPERIENCE EVS SENIOR COORDINATOR | 2014–2026 Supervised EVS staff in a fast-paced hospital environment. Coordinated daily operations and staff assignments. Trained employees and supported department workflow. Performed quality inspections and ensured safety and infection control compliance. Used the EPIC system to support daily operations. ENVIRONMENTAL SERVICES GROUP LEADER | 2013–2014 Led daily operations and assigned work to team members. Supported supervisors and maintained quality standards. Assisted with employee training. ENVIRONMENTAL SERVICES TECHNICIAN | 2007–2013
- Monitored performance trends to identify areas of improvement in operational efficiency.
- Developed training programs for staff members on best practices related to their roles.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
- Collaborated with leadership to implement process improvements throughout the organization.
- Supervised daily operations and workflow within the team.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Education
High School Diploma -
CEDE - Centro de Educación y Enseñanza
Dominican RepublicSkills
- Operations Coordination
- Staff Supervision
- Team Leadership
- Quality Control
- Safety & Compliance
- Operational Compliance
- Environmental Oversight
- Staff Training
- Process Optimization
- Problem Solving
- Inventory Management
- Equipment Maintenance
- Data Management
- Process Optimization
Timeline
Senior Coordinator
0rlando health
09.2005 - 05.2026
High School Diploma -
CEDE - Centro de Educación y Enseñanza